Job Overview
Location
Covent Garden - Hybrid
Job Type
Full-time
Category
HR & Recruiting
Date Posted
May 28, 2026
Full Job Description
đź“‹ Description
- • The Xero Implementation Manager leads the implementation, migration, and adoption of Xero across client bases and internal teams, ensuring seamless onboarding and effective platform usage to support business growth.
- • Day to day, the role involves onboarding small business clients onto Xero, delivering internal training to Customer Success, Onboarding, and Operations teams, resolving complex Xero queries, troubleshooting advanced issues, and creating scalable resources like guides and FAQs to improve efficiency.
- • 1st Formations Limited is a leading UK provider of company formation and compliance services, operating a modern, integrated technology platform that supports founders from formation to scaling, with a strong mission to make business essentials seamless and reliable.
- • In this role, the person will deepen their expertise in Xero implementation and training, influence product development and customer experience, and play a pivotal role in scaling the Accounting-as-a-Service division amid rapid company growth forecasted at 5x–10x over three years.
🎯 Requirements
- • Xero certification or equivalent deep practical experience
- • 80%+ of work focused on Xero implementations, migrations, and client training
- • Strong track record of implementing and migrating Xero for small business clients
- • Experience supporting clients through Xero setup and migration from scratch
- • Ability to troubleshoot and resolve complex Xero-related issues
- • Experience designing and delivering Xero training for internal or client-facing teams
🏖️ Benefits
- • Competitive salary and comprehensive benefits package
- • Hybrid working model (3 days office, 2 days remote)
- • Opportunity to play a key role in scaling a new Accounting-as-a-Service product
- • Chance to influence both customer experience and product development
- • Culture that values ownership, impact, and continuous improvement
Skills & Technologies
About 1st Formations Limited
1st Formations Limited is a Companies House-authorized UK company formation agent that incorporates and registers private limited companies online. The service packages include digital and printed company documents, registered office and director service addresses, confirmation statement filing, and ongoing compliance support. Targeting entrepreneurs, accountants, and foreign investors, the company provides same-day incorporation and post-formation administrative services while maintaining statutory records and handling mail forwarding. Established in 2014, it operates from London and is regulated by the Registrar of Companies for England and Wales.
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