Probe Group

About Probe Group

Probe Group is a global leader in Customer Experience (CX) and Business Process Outsourcing (BPO) services, combining digital innovation with a people-first approach to craft exceptional client experiences. They specialize in building digital environments that enhance customer interactions with crucial empathy and personal connection, rather than replacing the human touch. Serving a diverse client base, Probe Group leverages a house of brands including Probe CX, Convai, Innovior, MicroSourcing, and Beepo to deliver meaningful experiences through empowering people, driving innovation, and harnessing technology. With a stated global reach, the company emphasizes a diverse and collaborative team culture dedicated to customer obsession and innovation, consistently exceeding client expectations across various industries.