Job Overview
Location
Anywhere in France
Job Type
Full-time
Category
Operations
Date Posted
July 21, 2026
Full Job Description
📋 Description
- • At Alan, we are building the new standard in prevention insurance, integrating insurance, prevention, and care into a single user experience.
- • We are on an incredible journey to build a global leading company with a unique culture.
- • Our team of 800+ people is working towards prevention as the new norm.
- • We are hiring across France, Spain, Belgium, and Canada, and beyond.
- • The Care Ops team supports the Care Community globally by providing tools, processes, and data to deliver on our Roadmap and Strategic Plan.
- • Care Ops is accountable for operational excellence and efficiency in Care, enabling the Community to scale without any compromise on user experience.
- • The team collaborates closely with Care, Ops, Data, Engineers, and Product teams.
- • Within a team of 8, we are seeking a Care Ops to take ownership of care tooling and efficiency.
- • Some of our missions include efficiency and performance monitoring, contact experience, and tooling.
- • The ideal candidate thrives in a startup or tech company environment and is excited about the opportunity to make a significant impact in a growing company.
- • We value diversity and encourage individuals from varied experiences and backgrounds to apply.
🎯 Requirements
- • Possess strong written and verbal communication skills in English & French.
- • Have excellent project management and leadership skills to coordinate multiple stakeholders.
- • Are passionate about process optimization and can implement solutions in a quick and iterative way.
- • Have an organized and structured mindset.
- • Showcase robust data analytics abilities (proficiency in SQL is highly desirable).
- • Can work independently in a fast-paced environment.
- • Demonstrate excellent growth potential.
- • Showcase interest in no-code, AI, and tooling.
🏖️ Benefits
- • Fair rewards, including generous equity packages for permanent contracts only.
- • Flexible Office, with amazing office space at our HQ, sponsored co-working hubs, or a full-remote experience with home office equipment sponsorship.
- • All the tools you need, including top-of-the-range equipment.
- • Flexible vacation policy and flexible working hours.
- • Delightful healthcare insurance, with 100% of the contribution covered by Alan for you and your family, for permanent contracts only.
- • Transport, with country-specific commuter benefits.
- • Learning & Training opportunities, including a highly flexible Training policy, free books, and budget to attend and speak at conferences if the opportunity arises.
- • Parental leave, with extended parental leave for all new parents, for permanent contracts only.
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About Alan SAS
Alan SAS is a French health insurance company providing digital-first coverage for individuals and businesses. Founded in 2016, it offers fully digital enrollment, claims, and customer support through its mobile and web apps. The company focuses on transparent pricing, preventive care programs, and integrated telehealth services. Alan operates as a licensed insurance carrier regulated by the French Prudential Supervision and Resolution Authority (ACPR).
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