Job Overview
Location
Los Angeles - Clinic (Beverly hills)
Job Type
Part-time
Category
Product Management
Date Posted
June 21, 2026
Full Job Description
đź“‹ Description
- • Serve as the first point of contact for patients seeking care for migraine and headache disorders at the Beverly Hills clinic, providing a calm, quiet, and compassionate welcome tailored to those with light sensitivity and chronic pain.
- • Greet patients upon arrival and personally escort them to exam rooms immediately when the provider is available, ensuring seamless clinical flow and minimizing wait times in common areas.
- • Act as an Exit Concierge by scheduling follow-up appointments for patients right after their visit, ensuring continuity of care and clear next steps for treatment.
- • Respond to patient inquiries regarding office policies, scheduling procedures, insurance questions, and general clinic information with clarity and empathy.
- • Prepare exam rooms daily by setting out procedure trays, organizing instruments, and ensuring all necessary supplies are ready for providers before patient visits begin.
- • Receive, inspect, and sign for incoming medical packages, including temperature-sensitive pharmaceuticals and supplies, verifying accuracy and condition upon delivery.
- • Maintain inventory of medical supplies in the back room and designated refrigerators, restocking items as needed while strictly following safety, storage, and expiration protocols.
- • Monitor supply levels proactively to prevent shortages and coordinate reorders with the Senior Operations Manager as required.
- • Uphold strict confidentiality and compliance with HIPAA regulations at all times when handling patient records, scheduling data, and clinical information.
- • Operate Electronic Health Records (EHR) systems and basic scheduling software to manage patient check-ins, appointment updates, and documentation.
- • Maintain a scent-free, low-lighting environment in all patient-facing areas to accommodate the specific sensory needs of migraine patients.
- • Stand and walk for extended periods throughout the day while escorting patients between reception and exam rooms.
- • Lift and move packages and medical supplies weighing up to 20 pounds as needed for inventory management and supply restocking.
- • Collaborate with clinical staff to ensure smooth daily operations and address any logistical or administrative barriers to patient care.
- • Adapt to evolving clinic workflows as patient volume increases, with potential to expand from 1 to additional days per week based on operational needs.
🎯 Requirements
- • High School Diploma or GED
- • 1–2 years of experience in a medical front office or high-end hospitality role preferred
- • Demonstrated ability to communicate with empathy and a soft, calming tone when interacting with patients in pain
- • Awareness of and commitment to maintaining a scent-free, low-lighting environment for migraine patients
- • Familiarity with Electronic Health Records (EHR) and scheduling software
- • Ability to adhere strictly to HIPAA guidelines and maintain patient confidentiality
🏖️ Benefits
- • Part-time schedule starting at 1 day per week (Wednesdays, 8 AM–5 PM) with potential to increase hours as clinic grows
- • Opportunity to work in a mission-driven, patient-centered specialty clinic focused on migraine and headache care
- • Inclusive workplace culture founded by POC, female, disabled, and LGBTQ+ leaders
- • Equal opportunity employer with encouragement for underrepresented candidates to apply
- • Supportive environment focused on compassionate care and operational excellence
- • On-site role in a dedicated clinic location in Beverly Hills, Los Angeles
Skills & Technologies
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About Haven Headache and Migraine Relief
Haven Headache and Migraine Relief is a specialized telehealth clinic focused on treating chronic migraine and cluster headache disorders. Led by board-certified neurologists, the practice offers personalized medication management, preventive therapies, and rescue plans delivered through secure video consultations. Services include prescription refills, lifestyle coaching, and coordination with primary care to reduce emergency-room visits and improve daily function for patients nationwide.
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