Community Guide

Reema Health, Inc.

Job Overview

Location

Columbia, South Carolina, United States

Job Type

Full-time

Full Job Description

📋 Description

• The Community Guide role at Reema Health is a mission-driven position focused on building genuine, positive relationships with members to improve their health and wellbeing by connecting them to healthcare and community resources. This role is essential in transforming how health and social care work together through a personalized, community-based approach that reduces systemic barriers to care.
• Day-to-day responsibilities include conducting outreach to engage members from diverse backgrounds with complex social needs and chronic health conditions, assessing member needs to create personalized care plans, coordinating referrals and appointment scheduling with behavioral health and primary care providers, managing a caseload of 60–100 members through phone, text, email, and in-person visits (including homes, hospitals, and community settings), documenting all interactions via the Reema App while ensuring HIPAA compliance, and preparing members for program graduation by fostering self-sufficiency and independence.
• Reema Health is a mission-driven, member-focused startup dedicated to improving access to care by bridging gaps between health and social services. The company values relationships, empathy, and community resource navigation, operating in a fast-paced, evolving environment where adaptability and initiative are key to success.
• In this role, the Community Guide will develop expertise in trauma-informed care, social determinants of health, care coordination, and crisis planning. They will strengthen skills in relationship-building, time management, multitasking, and technology use while gaining experience in a multidisciplinary team setting. The position offers opportunities to grow into greater responsibility as the organization scales, with potential to influence program design and community partnerships.

🎯 Requirements

• Bachelor’s degree in Social Work, Human Services, Psychology, Health Sciences, or a related field, or equivalent combination of education and experience
• Three or more years of direct experience working with individuals facing complex health needs and social challenges, including knowledge of community resources
• Demonstrated proficiency in case management, crisis planning, maintaining professional boundaries, and ensuring personal safety in community-based work
• Valid driver’s license, reliable transportation, vehicle insurance, and satisfactory driving record required for 25–50% travel within a 25-mile service area
• Ability to lift and carry up to 25 pounds occasionally
• Proficiency in Microsoft Word, Outlook, Excel, and video conferencing; G-Suite preferred

🏖️ Benefits

• Competitive salary package
• Medical, dental, and vision insurance with HSA and FSA options
• 401(k) retirement savings plan with company match
• Mileage reimbursement for work-related travel
• Flexible schedules and remote work options
• Technology stipend to support job-related equipment and connectivity

Skills & Technologies

Design

Remote

Degree Required

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Reema Health, Inc.

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About Reema Health, Inc.

Reema Health is a digital health company focused on improving maternal and infant health outcomes, particularly for underserved populations. They offer a comprehensive digital platform that connects expectant and new mothers with personalized support, education, and resources. Their services include telehealth consultations with healthcare providers, access to evidence-based content, and community support networks. Reema Health aims to reduce disparities in care and promote healthier pregnancies and postpartum periods through technology-driven solutions. Their platform is designed to be accessible and culturally sensitive, addressing the unique needs of diverse communities and empowering women to take control of their health journey.

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