Job Overview
Location
Milton Keynes Office
Job Type
Full-time
Category
Operations
Date Posted
May 21, 2026
Full Job Description
đź“‹ Description
- • Provide general administrative support to the Fraud and Customer Due Diligence (CDD) teams within the Financial Crime department.
- • Upload, organise, and maintain customer documentation in internal systems to ensure accurate and timely recordkeeping.
- • Assist with Customer Due Diligence checks during customer onboarding and periodic in-life reviews by verifying document completeness and accuracy.
- • Identify missing or incomplete documentation and proactively outreach to customers to request required information.
- • Log and track CDD alerts and fraud-related cases within internal systems to ensure all actions are documented and auditable.
- • Maintain internal trackers and case records to guarantee precise audit trails and compliance with regulatory requirements.
- • Update internal databases with accurate customer and case information as directed by team leads or process guidelines.
- • Collaborate with internal departments to retrieve necessary documentation for financial crime compliance purposes.
- • Support daily operational tasks for the Financial Crime team, including filing, data entry, and document management.
- • Ensure all administrative activities align with the bank’s financial crime policies and internal control frameworks.
- • Work under supervision to resolve administrative bottlenecks in the CDD and fraud detection workflows.
- • Contribute to the efficiency of first-line defence operations by ensuring documentation processes are completed accurately and on time.
- • Participate in team meetings and training sessions to understand evolving financial crime risks and compliance expectations.
- • Demonstrate strong attention to detail when handling sensitive customer data and regulatory documentation.
- • Manage multiple administrative priorities simultaneously while adhering to strict internal deadlines.
- • Use Microsoft Office tools (Excel, Outlook, Word) to maintain spreadsheets, communicate with stakeholders, and prepare reports.
- • Follow internal procedures to ensure all actions comply with UK financial crime regulations and Allica Bank’s operational standards.
- • Support the broader goals of the Financial Crime function by contributing to a culture of vigilance and procedural integrity.
🎯 Requirements
- • Strong organisational and administrative skills
- • Excellent attention to detail
- • Ability to manage multiple tasks and meet deadlines
- • Comfortable working with data and internal systems
- • Good written and verbal communication skills
- • Basic Microsoft Office skills (Excel, Outlook, Word)
🏖️ Benefits
- • Full onboarding support and continued development opportunities
- • Options for flexible working
- • Regular social activities
- • Pension contributions
- • Discretionary bonus scheme
- • Private health cover
- • Life assurance
- • Family friendly policies including enhanced Maternity & Paternity leave
Skills & Technologies
About Allica Bank Ltd
Allica Bank is a modern digital bank built for established UK businesses with 5-250 employees. They offer business bank accounts with competitive rates, cashback, and no monthly fees for qualifying customers, alongside savings, commercial mortgages, asset finance, and growth finance solutions. Allica emphasizes a return to 'relationship banking,' providing customers with a dedicated relationship manager and UK-based support, a stark contrast to the often impersonal experience with larger banks. Their customer stories highlight successful business growth and streamlined banking processes, underscoring their commitment to serving the vital SME sector.
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