Job Overview
Location
Philippines
Job Type
Full-time
Category
HR & Recruiting
Date Posted
April 8, 2026
Full Job Description
đź“‹ Description
- • The Implementation Engineer at Chartbeat Inc. serves as the technical expert guiding clients through onboarding and integration of analytics and revenue solutions, ensuring seamless adoption of products that power smarter audience strategies and accelerate monetization for top media brands.
- • Day to day, the role involves interfacing with prospective customers during trials to gather technical requirements, partnering with Customer Success as the primary technical point of contact during onboarding, troubleshooting and resolving implementation issues, collaborating with Engineering and Product Marketing teams to improve documentation and support, creating custom reports and onboarding guides, and traveling as needed for client meetings and industry events.
- • Chartbeat Inc. is the parent company of Chartbeat, Tubular Labs, FatTail, and Lineup Systems, dedicated to shaping the future of media strategy and revenue by combining analytics with revenue solutions for global media brands, fostering a diverse, hardworking, and balanced work culture.
- • The person in this role will develop deep expertise in B2B SaaS technical onboarding, strengthen consultative and presentation skills, gain experience working with media organizations and web analytics tools, and grow their ability to manage complex, cross-functional technical implementations while contributing directly to customer success and product adoption.
Skills & Technologies
About Chartbeat Inc.
Chartbeat Inc. provides real-time and historical analytics software to digital publishers, newsrooms and media companies. The platform tracks reader engagement, attention time, page performance and content trends across desktop and mobile, offering editorial teams dashboards, headline testing, loyalty insights and traffic-source breakdowns. Founded in 2009 and headquartered in New York City, Chartbeat integrates with content-management systems and advertising stacks to help organizations optimize audience experience, increase subscriber retention and drive revenue. Its tools visualize how far users scroll, where they drop off and which articles sustain attention, enabling data-driven editorial decisions without compromising journalistic integrity.
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