Job Overview
Location
Remote, USA
Job Type
Full-time
Category
Operations
Date Posted
April 23, 2026
Full Job Description
đź“‹ Description
- • As a Software Implementation Consultant - Clinical at PointClickCare, you will serve as the principal liaison with customers to implement leading practices that optimize workflows and drive business outcomes in Long-Term and Post-Acute Care (LTPAC) settings.
- • Your day-to-day responsibilities include building trusted advisor relationships with customers, leading in-depth analysis of their business processes and operations, configuring and setting up solutions, and guiding them on recommended business practices to drive value and impact.
- • You will work as part of a high-performance, cross-collaborative Professional Services, Solution Services team, contributing to customer value and solution adoption while reporting to the Manager, Professional Services.
- • This role offers the opportunity to make a meaningful impact in healthcare by helping providers deliver exceptional care through innovative technology, with exposure to AI-enabled workflows and the chance to grow your expertise in healthcare IT implementation within a founder-led, privately held health tech leader.
🎯 Requirements
- • Bachelor’s degree in Healthcare Administration, Nursing, Business, or a related field, or equivalent practical experience
- • Experience with Long-Term and Post-Acute Care (LTPAC) operations, clinical workflows, or healthcare software implementation
- • Strong communication and interpersonal skills with the ability to build trust and act as a trusted advisor to customers
- • Ability to travel up to 30% to customer sites and regional meetings, including required in-office events in Mississauga and/or Salt Lake City
🏖️ Benefits
- • Opportunity to work with the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners
- • Access to significant reinvestment in research and development, enabling innovation and professional growth
- • Flexibility and growth opportunities as part of a company recognized by Forbes as a top private cloud company and honored for its corporate culture
- • Exposure to AI integration in daily workflows, enhancing collaboration, productivity, and decision-making proficiency
Skills & Technologies
About PointClickCare Technologies Inc.
PointClickCare Technologies provides cloud-based software for the long-term and post-acute care sector. Its platform connects care providers, pharmacies, and payers, enabling electronic health records, medication management, billing, and analytics. The company serves skilled nursing, senior living, and home care organizations across North America, aiming to improve care coordination, reduce readmissions, and optimize reimbursement. Founded in 1995 and headquartered in Mississauga, Ontario, PointClickCare processes data for millions of resident records and supports regulatory compliance, quality reporting, and value-based care initiatives through interoperable workflows and real-time insights.
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