Academic Assistant, Office of Academic and Community Standards (OACS)

Strayer University, Inc.

Job Overview

Location

Remote

Job Type

Full-time

Full Job Description

📋 Description

• The Academic Assistant supports the Office of Academic and Community Standards (OACS) in ensuring academic equity, integrity, and quality by assisting Academic Associates, Sr. Associates, and Specialists in managing learner complaints, policy violations, and appeals related to academic honesty, grade appeals, conduct, ethics, standing, and discrimination.
• Day-to-day responsibilities include intake and management of academic policy cases within SLAs, identifying workflow patterns for improvement, assisting with research and documentation projects, pulling case documentation, supporting the President’s Designee workflow, tracking workflows, providing feedback for efficiency, scheduling meetings, coordinating projects, and managing rotation/schedule workflows.
• The role operates within Strayer University’s Office of Academic and Community Standards, a unit dedicated to upholding academic standards and supporting university stakeholders through structured, compliant processes in a remote work environment.
• The position offers opportunities to develop expertise in academic administration, policy compliance, workflow optimization, and cross-functional collaboration while gaining experience in higher education operations and student support systems in an online education setting.

🎯 Requirements

• Bachelor’s degree from an accredited institution
• Minimum of 3 years experience in academic administration, advising, or transferable experience
• Proficiency in Microsoft Suite, Zoom, and basic data entry
• FERPA or privacy training
• Ability to work independently, prioritize tasks, and remain flexible in shifting focus
• Experience or ability to work with adult students in an online education environment

🏖️ Benefits

• Medical, dental, vision, life, and disability insurance plans
• Well-being incentives, parental leave, paid time off, and certain paid holidays
• Tax-saving accounts (FSA, HSA), 401(k) retirement benefit, Employee Stock Purchase Plan
• Tuition assistance and entertainment/retail discounts
• Overtime pay eligibility for non-exempt employees
• Access to SEI’s comprehensive benefits package for employees working 30+ hours per week

Skills & Technologies

Remote

Degree Required

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Strayer University, Inc.

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About Strayer University, Inc.

Strayer University, Inc. is a private, for-profit university founded in 1892, headquartered in Herndon, Virginia. It offers associate, bachelor's, and master's degrees primarily in business, information technology, education, and health services. Strayer serves working adult students through more than 50 physical campuses and a comprehensive online platform. The institution is regionally accredited by the Middle States Commission on Higher Education and emphasizes career-relevant education and flexible learning options.

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