Account Administrator - APAC

📋 Description

• • The Account Administrator - APAC role at think-cell Software GmbH supports customer accounts in the Asia-Pacific region, ensuring efficient and friendly communication to drive customer satisfaction and long-term relationships.
• • Day-to-day responsibilities include managing inbound customer inquiries via email and phone, assisting with license purchases and order processing, collaborating with the outbound sales team to advance sales opportunities, and maintaining accurate records in CRM systems.
• • think-cell is an innovative, international software company founded in 2002 and headquartered in Berlin, with global offices including Tokyo, creating productivity tools that integrate with Microsoft Office to enhance user efficiency.
• • In this role, you will develop expertise in customer relationship management, gain hands-on experience with SaaS and tech industry operations, strengthen communication and problem-solving skills, and grow within a flat, collaborative organizational structure that values ownership and continuous improvement.