Account Executive

Guidehouse Inc.

Job Overview

Location

US - Remote (Any location)

Job Type

Full-time

Full Job Description

📋 Description

• Own and grow key client relationships across a portfolio of healthcare providers and financial institution (lockbox) clients, ensuring high satisfaction and long-term partnership value
• Drive revenue growth and wallet share expansion through contract renewals, renegotiations, and expansion of Payment Automation and Lockbox Healthcare service offerings
• Lead end-to-end account management including financial performance (revenue, margin, forecasting accuracy), operational delivery oversight, and service quality
• Develop and execute 1–3 year account strategies aligned with client objectives and Guidehouse growth priorities
• Partner cross-functionally with Product, Operations, Finance, and Technology teams to improve revenue recognition, billing accuracy, and process standardization (e.g., invoicing, reporting, workflows)
• Enable scalable delivery models through automation and operational transformation initiatives
• Lead complex commercial discussions and negotiations with healthcare systems and banking clients on pricing, scope, and contractual terms
• Ensure compliance, governance, and risk management including adherence to regulatory and contractual obligations (e.g., PCI, data privacy, audit readiness) and engagement governance frameworks
• Drive operational transformation initiatives by implementing tools, automation, and service delivery improvements
• Provide mentorship to junior account managers and analysts to improve team capability, scalability, and performance
• Collaborate with offshore Delivery centers to support client service delivery and operational execution
• Manage client portfolios with direct ownership of revenue and margin performance metrics
• Apply strong analytical and problem-solving skills to navigate ambiguous and complex business challenges
• Utilize financial forecasting, pricing models, and revenue recognition processes to guide client and internal decision-making
• Engage senior client stakeholders and internal leadership to influence strategic outcomes and secure buy-in for account initiatives
• Support client onboarding and large-scale implementations, including multi-client or enterprise rollouts
• Contribute to process transformation and operational efficiency improvements to drive cost optimization and margin enhancement

🎯 Requirements

• 10+ years of experience in Account Management, Client Services, or Consulting within Healthcare Revenue Cycle Management (RCM), Payment Automation, or Financial Services
• Proven experience managing client portfolios with ownership of revenue and margin performance
• Strong understanding of Healthcare RCM workflows (e.g., ERA, billing, reconciliation) and payment processing and/or bank lockbox operations
• Demonstrated ability to drive contract negotiations, client expansion strategies, and cross-functional initiatives across product, operations, and finance
• Experience with financial forecasting, pricing models, and revenue recognition processes
• Bachelor’s degree required (relevant experience may be substituted for formal education or advanced degree)

🏖️ Benefits

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• 401(k) Retirement Plan
• Parental Leave
• Tuition Reimbursement, Personal Development & Learning Opportunities

Skills & Technologies

Remote

Degree Required

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Guidehouse Inc.

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About Guidehouse Inc.

Guidehouse Inc. is a global consulting and managed services provider formed in 2018 from the public sector practice of PwC. The company advises public and commercial clients on strategy, technology, risk management, and operations, focusing on energy, financial services, health, defense, and cybersecurity. With 18,000 professionals in over 60 offices worldwide, it delivers implementation support, managed services, and digital solutions to federal agencies, utilities, and Fortune 500 organizations. Guidehouse is majority-owned by Veritas Capital and partners with governments and businesses to address complex regulatory, operational, and innovation challenges.

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