
Job Overview
Location
Americas / Remote / Full-time
Job Type
Full-time
Category
Software Engineering
Date Posted
May 22, 2026
Full Job Description
đź“‹ Description
- • Work with high-intent inbound leads from enriched, segmented enterprise logos and high-growth companies across the Americas.
- • Build upon and pressure-test existing sales playbooks, validating hypotheses and iterating to scale what works.
- • Run experiments across messaging, timing, and communication channels to identify repeatable, scalable sales patterns.
- • Expand existing customer accounts by identifying opportunities for upselling to higher tiers or additional products.
- • Proactively prevent churn by distinguishing between accounts worth retaining and those exiting due to natural lifecycle factors.
- • Serve as the primary voice of the customer internally, feeding actionable insights back to product, marketing, and customer success teams.
- • Document all learnings, processes, and outcomes to create and evolve the team’s official sales playbook.
- • Collaborate directly with founders to shape the early infrastructure and strategy of the Buyer Experience Squad.
- • Operate without a fully finished playbook, embracing ambiguity and building processes from first principles.
- • Engage with technically sophisticated customers, including infrastructure engineers and newer developers, maintaining credibility on topics like APIs and email deliverability.
- • Maintain a scientist’s mindset: form hypotheses, measure outcomes, and iterate based on data from every customer interaction.
- • Prioritize craftsmanship in sales—attention to detail, clarity in communication, and quality in every touchpoint.
- • Travel as needed for conferences, prospect on-sites, and team events to enhance customer value and team cohesion.
- • Focus on learning and experimentation during the first 3–6 months, with quotas defined collaboratively after initial findings.
- • Operate in a team-oriented culture exploring shared quota models as the function scales.
- • Work 100% remotely with a flexible schedule aligned to Americas time zones.
- • Contribute to a low-ego, autonomous team culture where shipping and learning are prioritized over rigid processes.
🎯 Requirements
- • Proven experience as a founding Account Executive, early sales hire, or transitioned from BizOps/RevOps/Success into sales.
- • Demonstrated ability to operate without a finished playbook and build sales processes from scratch.
- • Technical aptitude to hold credible conversations about infrastructure, APIs, and email deliverability.
- • Strong documentation habits and a collaborative mindset—sharing learnings to elevate the entire team.
- • Customer-obsessed approach with comfort engaging both technical and non-technical buyers.
- • Willingness to travel for conferences, on-site meetings, and team events.
🏖️ Benefits
- • $160,000 - $220,000 USD OTE (base + variable), commensurate with experience.
- • 100% remote work with flexible schedule aligned to Americas time zones.
- • Work directly with founders building the sales function from the ground up.
- • Clear path to co-define quotas based on team learning and experimentation.
- • Team-oriented culture with exploration of shared quota models as the company scales.
- • Access to a low-ego, autonomous team environment focused on craftsmanship and learning.
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About Resend Inc.
Resend Inc. provides cloud-based email infrastructure APIs for developers at high-growth companies. The platform offers REST endpoints and SDKs to send, receive, and track transactional and marketing emails while handling DNS, authentication, and deliverability monitoring. Features include real-time analytics, webhooks, suppression list management, and collaborative inboxes. Built on AWS SES with additional routing and observability layers, Resend targets SaaS teams needing reliable, developer-friendly email services without maintaining SMTP servers.
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