Job Overview
Location
US - Remote
Job Type
Full-time
Category
Sales
Date Posted
May 13, 2026
Full Job Description
đź“‹ Description
- • As an Account Executive at WEX, you are the accountable owner of the post-sale client relationship, responsible for delivering value, strengthening partnerships, and ensuring long-term customer success. This role requires extreme ownership—you are responsible for protecting and growing your accounts, minimizing attrition, driving renewals, and ensuring a world-class client experience.
- • You will serve as the strategic partner and trusted advisor to your clients—deeply understanding their goals, operations, and industry—while aligning WEX’s solutions to help them grow and succeed. Your impact will directly influence account growth and increased annual recurring revenue (ARR) for WEX. Through proactive engagement, strategic planning, and product enablement, you will drive adoption, retention, and long-term loyalty.
- • Within the Mid-market you will be crucial in building strong, collaborative relationships, understanding customers business objectives and ensuring they realize significant value from our products and services. This role requires an experienced individual adept at building rapport with diverse stakeholders, analyzing data to identify opportunities for improvement while collaborating effectively with internal teams to deliver impactful customer experiences focused on their success. Within the Mid-market team you will balance strategic customer engagements while utilizing one-to-many digital engagements driving education and product awareness across many customers.
- • You will make an impact through strategic client partnership and ownership, account growth and revenue impact, product enablement and adoption, service ownership and escalation leadership, communication and advocacy, and operational execution and reporting—including serving as the primary post-sale point of contact, identifying upsell and cross-sell opportunities, guiding clients through best practices, acting as the single point of accountability for issue resolution, gathering and communicating customer feedback, and maintaining accurate records of client status and success metrics.
🎯 Requirements
- • Minimum 3-5 years of Customer Success or Account Executive experience
- • Bachelor’s degree or equivalent relevant experience
- • Advanced knowledge of HSA, HRA, FSA, Commuter, COBRA, Retiree Billing, and FMLA Billing preferred
- • Strong understanding of Savings & Spending and COBRA regulatory requirements
- • Proven track record of managing client relationships and driving account growth
- • Experience with renewals, expansions, and achieving retention and revenue targets
- • Excellent communication, presentation, and relationship-building skills
- • High accountability mindset—you take ownership, deliver results, and build trust
- • Ability to work cross-functionally and manage multiple priorities independently
- • Proficiency in CRM and client engagement platforms (e.g., Salesforce)
🏖️ Benefits
- • Health, dental and vision insurances
- • Retirement savings plan
- • Paid time off
- • Health savings account and flexible spending accounts
- • Life insurance and disability insurance
- • Tuition reimbursement
Skills & Technologies
About WEX Inc.
WEX Inc. is a global commerce platform headquartered in Portland, Maine, providing payment processing and business solutions across fleet, travel, and healthcare sectors. Founded in 1983, the company offers fuel cards, corporate payments, virtual cards, and benefits administration technology that simplifies complex transactions, enhances security, and delivers data-driven insights for businesses of all sizes. WEX serves customers in North America, South America, Asia-Pacific, and Europe, enabling efficient fleet operations, streamlined travel booking, and improved healthcare benefit management through innovative payment systems and software.
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