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Account Executive, SMB

Job Overview

Location

Remote

Job Type

Full-time

Category

Account Executive

Date Posted

February 12, 2026

Full Job Description

đź“‹ Description

  • • AirOps is at the forefront of a significant shift in how brands achieve visibility, moving from traditional search engines to AI-driven discovery platforms. We are the first end-to-end content engineering platform built specifically for this AI era, empowering marketing teams to not only get found but to stay found in this evolving landscape. Our mission is to equip marketers with the tools and intelligence needed to navigate this new discovery paradigm, identify high-impact opportunities, and create content that is both accurate and on-brand, earning citations from AI systems and genuine trust from human audiences. We are experiencing hyper-growth, having achieved a 5x revenue increase in the past year by enabling leading companies like Ramp, Chime, Carta, and Rippling to transform their content quality into a sustainable competitive advantage.
  • • Backed by prominent venture capital firms including Greylock, Unusual Ventures, Wing VC, and Founder Collective, AirOps is actively building the intelligent systems that will define and empower the next generation of marketing leaders. Our headquarters are strategically located in San Francisco, New York, and Montevideo, fostering a global yet connected approach to innovation and growth.
  • • As an SMB Account Executive at AirOps, you will be instrumental in driving our expansion within the dynamic startup and SMB ecosystem. This role is uniquely positioned as a product-led sales opportunity, where your technical acumen will be your primary asset. You will leverage your background to effectively demonstrate the value of AirOps, close deals, and guide burgeoning companies in transforming their content operations through the power of AI. You will have end-to-end ownership of the sales cycle for SMB accounts, engaging directly with startup founders, growth strategists, and marketing leaders.
  • • Your technical expertise will serve as your superpower, enabling you to craft and deliver compelling product demonstrations, adeptly troubleshoot implementation challenges, and engage in credible discussions about AI solutions, all while driving significant revenue growth. We are open to candidates from diverse technical backgrounds who are eager to transition into a sales role. This includes individuals with 1-3 years of experience in technical support or customer success at a SaaS company, who understand problem diagnosis and customer guidance, and are ready to move from a reactive to a proactive revenue-driving role. It also includes former software engineers or solutions engineers (1-3 years) who excel at problem-solving, enjoy human interaction, and can clearly articulate technical concepts to non-technical audiences, aiming to directly impact business growth. Furthermore, we welcome experienced Technical SDRs/BDRs from low-code or AI companies who understand developer tools, can engage with technical audiences, and are ready to own the full sales cycle beyond top-of-funnel activities.
  • • Key responsibilities for this role include owning the complete SMB sales cycle, from initial prospecting through to closing deals, with a sharp focus on startups and high-growth companies. You will be responsible for building and delivering impactful technical demonstrations that clearly illustrate how AirOps solves critical customer pain points. A crucial aspect of the role involves close collaboration with our product and engineering teams, providing them with valuable customer feedback to inform product development and enhancements. Developing a deep expertise in AI and Large Language Model (LLM) use cases specifically for content and marketing teams is essential. You will also be adept at running product-led sales motions, including effectively converting free trial users and driving expansion opportunities within existing accounts.
  • • To thrive in this role, you will need a solid technical foundation, ideally gained through support, engineering, or prior technical sales experience. A genuine and enthusiastic interest in artificial intelligence and the capacity to rapidly learn new technical concepts are paramount. A foundational understanding of LLMs and prompt engineering principles is highly beneficial. Exceptional communication skills are required, enabling you to simplify and explain complex technical ideas to diverse audiences. You should be comfortable navigating ambiguity, recognizing that change is a constant in a fast-paced environment. A builder mentality is key; you will become proficient in using AirOps and will actively contribute to building and refining sales processes. While the role is remote, candidates located in the San Francisco or New York City areas are preferred due to the collaborative nature of the team and the potential for in-person engagement.
  • • Nice-to-have qualifications include experience working within an early-stage startup environment (Series A funding or earlier) and familiarity with the marketing content technology stack. Previous experience with companies employing a product-led growth strategy would also be advantageous.
  • • This role offers a unique opportunity to be at the vanguard of technical sales, a field poised for significant growth as software complexity increases. You will join AirOps at a ground-floor level, playing a pivotal role in shaping the sales organization. The company culture fosters rapid career advancement through internal promotion opportunities. You will be selling a product with proven market-market fit, something customers genuinely need and value. You will benefit from direct access to founders and senior leadership, providing invaluable mentorship and learning experiences. Our guiding principles of Extreme Ownership, Quality, Curiosity, and Play, coupled with a commitment to making our customers heroes, foster a culture of Respectful Candor and rapid progress.

🎯 Requirements

  • • Technical background (e.g., technical support, customer success, engineering, or technical sales) with 1-3 years of experience.
  • • Genuine interest in AI and the ability to quickly learn new technical concepts, including a basic understanding of LLMs and prompt engineering.
  • • Strong communication skills, with the ability to explain complex technical ideas clearly and simply to both technical and non-technical audiences.
  • • Comfort with ambiguity and a proactive, builder mentality, eager to contribute to process development.
  • • Located in or willing to relocate to the San Francisco or New York City metropolitan areas.

🏖️ Benefits

  • • Equity in a fast-growing startup.
  • • Competitive benefits package tailored to your location.
  • • Flexible time off policy.
  • • Parental Leave.
  • • A fun-loving, collaborative, and fast-paced team environment.

Skills & Technologies

Remote

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About Airops Inc.

Airops is a leading provider of AI-powered solutions for operational efficiency. Their platform integrates seamlessly with existing business systems to automate complex workflows, enhance decision-making, and drive significant cost savings. By leveraging advanced machine learning algorithms and natural language processing, Airops empowers organizations across various industries, including finance, healthcare, and logistics, to optimize their operations. The company focuses on delivering tangible business outcomes through intelligent automation, enabling clients to reduce manual effort, minimize errors, and improve overall productivity. Airops is committed to helping businesses navigate the complexities of modern operations with cutting-edge AI technology.

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