Job Overview
Location
Remote, UK
Job Type
Full-time
Category
HR & Recruiting
Date Posted
March 19, 2026
Full Job Description
š Description
- ā¢ As an Account Manager at SciLeads Ltd, you will play a pivotal role in driving customer retention, expanding revenue from existing accounts, and supporting the companyās mission to deliver market and sales intelligence to the life science and pharmaceutical industries. Your work directly contributes to SciLeadsā sustained growth, recognized by Deloitte as one of the UKās fastest-growing tech companies for five consecutive years.
- ā¢ You will manage a global portfolio of small to mid-market clients (1ā200 employees), focusing on increasing renewal rates, identifying upsell opportunities, and ensuring customers achieve their strategic goals through consultative, needs-based account management. This role is central to maximizing lifetime value and fostering long-term partnerships in a fast-paced, remote-first SaaS environment.
- ā¢ Day to day, you will: build and nurture strong relationships with key stakeholders in customer organizations to understand their evolving needs and drive retention; identify and execute upsell and cross-sell opportunities by aligning SciLeadsā solutions with customer growth objectives; develop and implement strategic account plans to expand product adoption across teams and departments within existing accounts; collaborate closely with Customer Success and SDR teams to ensure seamless handoffs, proactive issue resolution, and coordinated growth initiatives; consistently meet or exceed sales quotas by closing deals and forecasting revenue with accuracy; engage with sales and marketing decision-makers to demonstrate how SciLeadsā intelligence platform drives measurable business outcomes; own and report on sales activity, pipeline health, and forecast accuracy using CRM tools; and optionally attend scientific tradeshows to network and represent the brand in industry settings (travel is encouraged but not required).
- ā¢ SciLeads is a remote-first, award-winning SaaS company with approximately 27 employees, dedicated to putting people first and fostering an outstanding employee experience. The company has been recognized for five consecutive years by Deloitte as one of the fastest-growing technology firms in the UK, reflecting its strong market position and innovative approach to serving the life sciences sector. Youāll join a collaborative, mission-driven team where autonomy, initiative, and impact are valued and rewarded.
- ā¢ In this role, you will develop advanced consultative selling skills, deepen your expertise in the life sciences and SaaS markets, and gain experience in strategic account planning and revenue expansion. Youāll have clear pathways for career advancementāSciLeads promoted over 18% of its workforce last yearāand the opportunity to grow into senior account management, team leadership, or specialized roles in sales operations or customer strategy as the company scales.
šÆ Requirements
- ā¢ Currently in an Account Management role with 3ā5 years of prior experience in Sales, Business Development, or a related client-facing position
- ā¢ Strong relationship-building skills with a proven ability to own accounts, think long-term, and drive customer success through trust and consultative engagement
- ā¢ Life Sciences or Science degree, or equivalent professional background demonstrating familiarity with the industryās dynamics, terminology, and customer needs
- ā¢ Excellent verbal and written communication skills, enabling effective engagement with technical and executive stakeholders across global markets
- ā¢ Strong organisational and time management abilities, with a track record of managing multiple accounts, prioritising tasks, and meeting deadlines in a fast-paced environment
- ā¢ High level of drive, competitive mindset, positive attitude, and sense of urgencyāessential for exceeding targets and thriving in a growth-oriented culture
šļø Benefits
- ā¢ Fully remote working arrangement, allowing flexibility to work from anywhere in the UK with no requirement to relocate or commute
- ā¢ Ā£750 home office allowance to support the setup of a productive and ergonomic workspace
- ā¢ Ā£200 personal development allowance annually for courses, certifications, books, or conferences that enhance professional growth
- ā¢ Private healthcare and dental coverage through Bupa, ensuring access to quality medical services for you and your dependents
- ā¢ Company pension scheme to support long-term financial security and retirement planning
- ā¢ 25 days of holiday per year plus public and bank holidays, plus an additional day off for your birthday as a personalized perk
- ā¢ Access to Women in Business NI Membership, quarterly team meetups (virtual and optional in-person), and a virtual office space to foster connection and collaboration across the remote team
Skills & Technologies
Remote
About SciLeads Ltd
SciLeads provides a data platform that tracks global scientific funding, publications, clinical trials and patents to help life-science suppliers identify, prioritise and engage researchers and decision-makers. Its database covers principal investigators, lab heads, core facility managers and procurement staff across academia, biotech, pharma and CROs, delivering verified contact details, project timelines and technology interests. The company was founded in Belfast in 2016 and serves sales, marketing and business-development teams seeking evidence-based targeting for reagents, instruments, software and services.
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