Job Overview
Location
East Providence, RI
Job Type
Full-time
Category
Account Manager
Date Posted
April 23, 2026
Full Job Description
đź“‹ Description
- • As an Account Manager at MOO Inc., you will serve as the primary contact for Business Services clients, driving retention and growth by understanding their needs and advocating internally for exceptional service delivery.
- • Day to day, you will onboard new business clients, manage existing accounts, proactively identify upsell and cross-sell opportunities, and collaborate with Account Executives, Design Services, and Customer Success teams to ensure seamless client experiences.
- • MOO is a design-led, technology-driven company with a global presence and a strong North American footprint, including offices in Boston, Denver, and East Providence, RI, where you’ll join a collaborative sales team of 6-7 professionals focused on scaling business services.
- • In this role, you will develop deep expertise in B2B account management, strengthen your consultative sales skills, and contribute directly to MOO’s mission of delivering great design for everyone by growing and retaining a portfolio of corporate and creative reseller clients.
🎯 Requirements
- • Proven experience in B2B account management or sales, preferably within a SaaS, e-commerce, or print/services environment.
- • Strong communication and relationship-building skills, with the ability to act as a trusted advisor and internal advocate for clients.
- • Demonstrated ability to drive account growth through proactive outreach, upselling, and cross-selling while maintaining high customer retention.
- • Experience collaborating across teams (e.g., Sales, Design, Customer Success) to deliver cohesive client solutions.
- • Self-motivated, team-oriented mindset with a passion for delivering exceptional customer experiences and contributing to team goals.
🏖️ Benefits
- • Opportunity to work with a globally recognized, award-winning brand known for innovative design and technology-driven print solutions.
- • Collaborative, inclusive culture powered by awesome people who value creativity, impact, and teamwork.
- • Clear path for professional growth within a scaling Business Services team in North America.
- • Role based in East Providence, RI, with access to MOO’s US hubs and cross-location collaboration.
- • Chance to make an immediate impact by onboarding and growing relationships with diverse clients, from major corporations to independent creatives.
Skills & Technologies
About MOO Inc.
MOO Inc. is a London-headquartered print and design company that produces premium business cards, stationery, postcards and promotional print products for individuals and businesses. Founded in 2006, the company operates an online platform allowing customers to upload designs or use templates, then orders are printed in the UK and Rhode Island and shipped worldwide. MOO focuses on high-quality paper stocks, specialty finishes and sustainable materials. It serves creative professionals, startups and enterprises seeking distinctive printed collateral to support branding and networking efforts. The firm also provides API integrations and bulk ordering services for corporate clients.
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