Account Manager

Lonza Group Ltd.

Job Overview

Location

US - Walkersville MD - REMOTE

Job Type

Full-time

Full Job Description

📋 Description

• We are seeking an Account Manager to manage a portfolio of strategic customer accounts across a designated region.
• This role serves as the primary commercial contact for assigned customers, driving revenue growth, strengthening customer relationships, and identifying opportunities to expand Lonza’s Bioscience portfolio.
• The successful candidate will work collaboratively with internal teams and global stakeholders to deliver customer-focused solutions while supporting long-term business objectives.
• Manage a portfolio of strategic and high-value customer accounts, serving as the primary commercial point of contact.
• Develop and execute account plans that drive revenue growth, increase product adoption, and expand market share within assigned accounts.
• Build and maintain strong relationships with key customer stakeholders, identifying business needs and aligning solutions with customer objectives.
• Manage the sales pipeline from opportunity identification through contract execution, ensuring accurate forecasting and achievement of sales targets.
• Lead commercial discussions and negotiations for pricing, contracts, and long-term business agreements.
• Collaborate with cross-functional teams, including Marketing, Product Management, Quality, Regulatory, and Technical Support, to deliver seamless customer experience.
• Partner with global colleagues to support technical transfers, supply continuity planning, and global account strategies.
• Monitor market trends, competitive activities, and customer insights to identify growth opportunities and provide strategic recommendations.

🎯 Requirements

• Bachelor’s degree in business, Life Sciences, or a related technical field.
• 5+ years of experience in account management, sales, business development, or customer-facing commercial roles within the life sciences, biotechnology, pharmaceutical, or related industries.
• Demonstrated success managing customer relationships and achieving or exceeding sales goals.
• Strong negotiation and contract management skills with the ability to influence decision-makers at multiple organizational levels.

🏖️ Benefits

• Performance-related bonus.
• Medical, dental and vision insurance.
• 401(k) matching plan.
• Life insurance, as well as short-term and long-term disability insurance.
• Employee assistance programs.
• Paid time off (PTO).

Skills & Technologies

Remote

Degree Required

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Lonza Group Ltd.

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About Lonza Group Ltd.

Lonza Group manufactures and supplies active pharmaceutical ingredients, biologics, cell and gene therapies, microbiome therapeutics, and specialty chemicals for the pharmaceutical, biotech, nutrition, and consumer care markets. Headquartered in Basel, Switzerland, it operates global development, manufacturing, and testing facilities serving drug development, clinical trial, and commercial production stages. Core capabilities include mammalian and microbial bioprocessing, viral and plasmid production, small-molecule synthesis, endotoxin and sterility testing, and integrated CDMO services from early development through commercial supply. Founded in 1897, Lonza is publicly listed on the SIX Swiss Exchange and employs over 18,000 people worldwide.

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