Job Overview
Location
Remote - Massachusetts
Job Type
Full-time
Category
Operations
Date Posted
April 7, 2026
Full Job Description
📋 Description
- • The Account Manager Associate is responsible for overall account management, providing basic customer service, administering enrollment and performing reconciliations, working with the insurance company to prevent and solve problems, and managing webpages for each school. In addition, the Account Manager Associate will assist with UHP’s marketing and sales initiatives.
- • Day to day, the person will manage client relationships and service client insurance needs, prepare communication material about the student health insurance plan, create and update student health insurance plan websites including waiver and enrollment forms, manage data transfer processes between UHP and the client, process enrollments, facilitate reconciliations, invoice clients, coordinate deposits of premium payments, prepare, process, review and monitor documents such as premiums, policies, claims, applications, and changes, answer phone inquiries from medical providers, students, parents and school contacts about benefits, enrollment and other information, create and package claim reports and perform analysis for clients, collaborate with team members on new projects, coordinate, develop ideas and formulate presentations, may provide field service by meeting with students and school administrators to explain insurance benefits, and develop marketing material, update prospect lists, and coordinate mass emails.
- • The team is part of Risk Strategies Company, the 9th largest privately held US brokerage firm offering comprehensive risk management advice, insurance and reinsurance placement for property & casualty, employee benefits, private client services, as well as consulting services and financial & wealth solutions. With more than 30 specialty practices, Risk Strategies serves commercial companies, nonprofits, public entities, and individuals, and has access to all major insurance markets. Risk Strategies has over 100 offices and nearly 5,000 employees across the US and Canada. The company has been named a Best Places to Work in Insurance for the past five years (2018-2022) and is on the Inc. 5000 list as one of America’s Fastest Growing Private Companies.
- • The person can learn and achieve expertise in student health insurance plan administration, client relationship management in the insurance brokerage industry, data management and reconciliation processes, marketing and sales support within a financial services context, and professional growth in a fast-paced, challenging environment while developing strong organizational, communication, and analytical skills.
🎯 Requirements
- • Minimum of 3+ years of work experience
- • Valid Life, Accident and Health brokers’ license or agreement to get licensed within 90 days of starting
- • College degree preferred
- • Possess excellent verbal and written communication skills
- • Demonstrate proficiency in computer applications, especially Microsoft Office Suite and comfort working in a paperless environment
- • Exceptional organization and time-management skills
🏖️ Benefits
- • Comprehensive suite of benefits including medical, dental, vision, disability, and life insurance
- • Retirement savings plans
- • Paid time off and paid holidays for eligible employees
- • Base pay range between $51,800 - $85,000 annually
- • Opportunity to work for a company recognized as a Best Places to Work in Insurance for five consecutive years (2018-2022)
- • Access to career development within a firm listed on the Inc. 5000 as one of America’s Fastest Growing Private Companies
Skills & Technologies
About One80 Intermediaries
One80 Intermediaries operates as a leading wholesale brokerage and program manager, delivering highly specialized insurance solutions across a broad spectrum of risks including property & casualty, financial lines, life insurance, and medical stop loss. They serve a diverse client base encompassing commercial enterprises, non-profits, public entities, associations, unions, and private individuals. With a robust network of 130 carrier relationships spanning the US, UK, Canada, and Asia, and a workforce of 1,800 employees distributed across 55 offices in the US and Canada, One80 demonstrates a significant global footprint. Notably, Business Insurance recognized One80 as the 3rd Largest MGA/Underwriting Manager/Lloyd’s Coverholder in September 2023, underscoring their market leadership and extensive capabilities.
Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.
Newsletter
Weekly remote jobs and featured talent.
No spam. Only curated remote roles and product updates. You can unsubscribe anytime.
Similar Opportunities
Deliveroo Holdings plc
2 months ago
Centivo Inc.
2 months ago
DraftKings Inc.
2 months ago