Job Overview
Location
Melbourne, Australia
Job Type
Full-time
Category
Account Manager
Date Posted
March 11, 2026
Full Job Description
đź“‹ Description
- • As a Capital Account Manager at Lightspeed Commerce Inc., you will be a pivotal member of the Capital Sales Team, entrusted with managing a dedicated portfolio of eligible merchants who have been offered funding through Lightspeed Capital.
- • Your primary responsibility will be to act as a trusted advisor, proactively engaging with these existing customers to promote our innovative financial services offering, Lightspeed Capital, which provides flexible merchant cash advances.
- • You will leverage your expertise in business development and relationship management to drive awareness and adoption of our financial solutions, directly contributing to the growth and success of our merchant base.
- • This role demands a proactive approach, requiring you to reach out to customers, understand their unique business needs, and effectively position Lightspeed Capital as the ideal solution for their operational expansion and financial requirements.
- • You will be expected to deliver exceptionally high levels of customer service, employing effective sales techniques to not only promote but also to educate merchants on the benefits and functionalities of Lightspeed Capital.
- • Building and nurturing strong, trusted advisor relationships with your assigned merchants will be paramount, enabling you to identify and capitalize on opportunities for financial service engagement across your entire book of business.
- • A key aspect of your role will involve negotiating contracts and closing agreements, with the ultimate goal of maximizing the growth and profitability of your assigned book of business.
- • You will be responsible for achieving specific sales targets, which will be accomplished through the provision of exceptional advice and personalized service to each merchant.
- • Close collaboration with your regional leader for Account Management will be essential to ensure the maximization of opportunities within your designated territory.
- • Employing sophisticated business development and relationship management techniques will be crucial for meeting and exceeding established sales targets for your territory.
- • You will serve as the voice of the merchant within Lightspeed, providing regular, valuable feedback to business leaders to inform product development and service enhancements.
- • A thorough understanding of the risk-based nature of Merchant Capital Advances is required, and you will be adept at communicating these complexities to merchants, with support from our dedicated Risk team.
- • This role offers a unique opportunity to deeply understand the financial needs of businesses and to provide them with the capital necessary to thrive and expand.
- • You will be instrumental in helping Lightspeed merchants achieve their business goals by facilitating access to essential funding.
- • The position requires a strategic mindset, focusing on long-term merchant relationships and sustainable business growth.
- • You will be empowered to manage your pipeline effectively, utilizing tools like Salesforce.com to track progress and identify new opportunities.
- • Collaboration with internal teams, including sales, support, and risk, will be vital to ensure a seamless customer experience and successful financial transactions.
- • The ability to articulate the value proposition of Lightspeed Capital clearly and persuasively will be a cornerstone of your success.
- • You will contribute to a dynamic sales environment, working towards collective team goals while also driving individual performance.
- • This role is ideal for a motivated and results-oriented individual who thrives in a client-facing position and is passionate about financial services and business growth.
- • By fostering strong partnerships, you will ensure that Lightspeed Capital remains a preferred funding solution for our merchant community.
- • You will play a key role in expanding Lightspeed's financial services footprint and enhancing its value proposition to merchants globally.
- • The role offers a chance to be at the forefront of financial innovation within the commerce technology space.
- • You will gain deep insights into various business sectors and their unique funding challenges and opportunities.
- • Your success will be measured by your ability to build a robust portfolio, achieve sales quotas, and maintain high levels of customer satisfaction.
- • This is a career-defining opportunity to make a significant impact within a growing and dynamic organization.
- • You will be part of a culture that celebrates performance and encourages continuous learning and development.
- • The role provides a flexible work environment that empowers you to perform at your best, whether in the office or remotely.
- • You will have the chance to contribute to a team that is large enough for career advancement but lean enough for your voice to be heard and valued.
- • Ultimately, you will be a key driver of Lightspeed's mission to empower businesses through innovative commerce solutions.
🎯 Requirements
- • Proven sales experience, ideally within financial services or a related field, with a demonstrated track record of consistently high performance over several years.
- • Solid understanding of solution-based consultative sales methodologies, particularly within a SaaS (Software as a Service) environment.
- • Proficiency in using CRM software, such as Salesforce.com, and other technologies for pipeline management and organization.
- • Excellent interpersonal and communication skills, with the ability to build and maintain strong, positive relationships both internally and externally.
- • Demonstrated ability to collaborate effectively with cross-functional teams and build valuable partnerships.
🏖️ Benefits
- • Lightspeed share scheme (all employees are owners).
- • Unlimited paid time off policy.
- • Flexible working policy and the ability to work remotely from anywhere in the world for up to 60 days per year.
- • Health and wellness benefit of $500 per year.
- • Mental health support including online platforms and counselling/coaching services.
- • Paid leave and assistance for new parents.
- • LinkedIn Learning license for continuous professional development.
- • Volunteer day to give back to the community.
- • Dog-friendly office environment.
- • Well-stocked snack bar and weekly catered lunches.
- • Dedicated Wellness Room for physical and mental health needs.
- • Regular social events organized by the Melbourne Culture Club.
- • Prime office location in Southbank, VIC.
Skills & Technologies
Backend
Remote
About Lightspeed Commerce Inc.
Lightspeed Commerce provides cloud-based point-of-sale and e-commerce software for retail, restaurant, and golf businesses worldwide. Its platform integrates inventory, sales, customer management, analytics, and payments, enabling omnichannel operations and supplier network connectivity. The company serves small and medium-sized enterprises and large enterprises across North America, Europe, and Asia-Pacific segments, offering scalable solutions that unify online and physical store operations. Lightspeed also delivers financial services and hardware to complement its software offerings.
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