Account Manager, Japan

Airwallex (UK) Limited

Job Overview

Location

JP - Tokyo

Job Type

Full-time

Full Job Description

📋 Description

• Manage and cultivate long-term relationships with SME customers and strategic partners across e-commerce, accounting, and startup sectors in Japan.
• Drive revenue growth through upselling and cross-selling Airwallex’s financial platform services, including global payments, corporate cards, spend management, and treasury solutions.
• Lead end-to-end partnership lifecycle: prospecting, initial meetings, contract negotiation, integration support, onboarding, and ongoing activation and engagement.
• Collaborate cross-functionally with sales, product, engineering, marketing, finance, legal, and strategy teams to ensure seamless delivery of solutions to partners and clients.
• Utilize analytical skills to assess partner needs, identify expansion opportunities, and align Airwallex’s offerings with customer business goals.
• Maintain accurate records of partner interactions and deal progress using internal CRM and operational tools.
• Act as the primary point of contact for partners, providing expert guidance on Airwallex’s platform capabilities and resolving complex financial technology issues.
• Leverage existing networks in accounting, technology, and e-commerce to generate high-quality referrals and expand Airwallex’s partner ecosystem in Japan.
• Contribute strategic insights to senior stakeholders on how to strengthen and scale Airwallex’s partner network based on market feedback and customer behavior.
• Ensure all partner activities comply with regional regulations and Airwallex’s operational standards.
• Stay up to date with fintech trends, competitor offerings, and regulatory changes affecting SMEs in Japan and the broader APAC region.
• Work with internal teams to co-develop targeted campaigns and materials that enhance partner adoption and retention.
• Deliver consistently against quarterly and annual revenue targets, with performance measured primarily through partnership-driven sales and referral growth.
• Proactively identify and recommend product improvements or feature enhancements based on direct customer feedback.
• Represent Airwallex professionally at industry events, partner meetings, and client engagements in Tokyo and across Japan.
• Use AI-powered tools and data insights to optimize outreach strategies, prioritize high-value accounts, and accelerate decision-making.
• Maintain high standards of communication in both Japanese and English, adapting tone and content to suit technical and non-technical stakeholders.
• Foster a collaborative, founder-like mindset by taking ownership of outcomes, moving swiftly with sound judgment, and driving initiatives from concept to completion.
• Embody Airwallex’s operating principles: curiosity, humility, first-principles thinking, and execution excellence.

🎯 Requirements

• 3+ years’ experience in partnership, sales, marketing, or business development
• Experience in negotiation and partnership proposal development
• Existing relationships or strong network with referral partners in accounting, technology, e-commerce, or start-ups
• Excellent written and verbal communication skills in both Japanese and English
• Strong analytical skills with proficiency in Excel, PowerPoint, and similar tools
• Bachelor’s degree or equivalent

🏖️ Benefits

• Opportunity to work at a US$8 billion fintech leader with global reach and rapid growth
• Access to cutting-edge financial technology platforms used by top global companies like SHEIN, Qantas, and Brex
• Collaborative culture with founder-like autonomy and accelerated career growth
• Exposure to cross-functional teams across product, engineering, and strategy in a fast-paced environment

Skills & Technologies

Onsite

Degree Required

Ready to Apply?

Apply Externally

You will be redirected to an external site to apply.

Airwallex (UK) Limited

Visit Website

About Airwallex (UK) Limited

Airwallex is a global financial technology company providing cross-border payment and banking infrastructure for businesses. It offers multi-currency accounts, foreign exchange, card issuing, expense management, and embedded finance APIs. Founded in Melbourne in 2015, the company serves enterprises and SMEs across Asia-Pacific, Europe, and the Americas, operating under licenses in multiple jurisdictions and processing billions in annualized transaction volume.

View Company Profile

Get more remote jobs like this

Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.

Weekly remote jobs and featured talent.

No spam. Only curated remote roles and product updates. You can unsubscribe anytime.