Account Manager - Liguria

Deliveroo Holdings plc

Job Overview

Location

Genova

Job Type

Full-time

Full Job Description

📋 Description

• Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do.
• Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide.
• From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward.
• If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.
• We’re looking for an Account Manager to join our Genova team.
• In this role, you’ll act as a strategic consultant for our restaurant partners, using data-driven insights and industry knowledge to lead their growth and manage brand relationships across the Italian market.
• You’ll be joining the Italian Account Management team.
• We are a passionate, dynamic group of team players focused on offering premium consultancy to our top brands by collaborating across marketing, operations, and product departments.
• Here’s what your day-to-day might look like:
• Strategic Relationship Management: Oversee a portfolio of restaurant brands, building lasting partnerships and acting as a primary point of contact for the network in your region.
• Performance Analysis: Monitor and analyse portfolio performance metrics, sharing data-led insights with partners to identify growth opportunities and improve satisfaction.
• Commercial Negotiation: Negotiate contract terms and conditions to align with company goals, improving financial performance and our Consumer Value Proposition (CVP).
• Strategic Planning: Develop and execute portfolio strategies to increase market share and loyalty, impacting both absolute performance and relative financial metrics.
• P&L Oversight: Manage and control the perimeter P&L, identifying potential financial risks and unlocking new revenue opportunities.
• Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
• Commercial expertise: Significant experience in account management or sales, ideally within the Horeca, restaurant, or food market sectors.
• Financial acumen: Strong understanding of P&L management and a proven ability to handle complex commercial negotiations.
• Relationship building: Proven ability to create and maintain long-term strategic relationships with external stakeholders.
• Strategic project management: Experience using CRM tools and project management applications to guide best practices and portfolio strategy.
• Communication skills: Fluency in Italian and a strong professional command of English to collaborate with our global teams.
• At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
• We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better.
• Working here you can expect to:
• Make a visible impact every day Your work directly improves experiences for customers, partners and riders.
• Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility.
• Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves.
• Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best.
• Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition.
• Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt.
• Together, we’re unlocking new possibilities as one global team.
• The total target compensation (OTE) for this role is €36,000 – €45,000 gross per year, of which the base salary range is €31,320 – €39,150.
• This position is not eligible for consideration for an equity/RSU grant.
• To learn more about our benefits, please do not hesitate to bring this up with your Talent Acquisition Partner.
• We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
• If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application.
• We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
• If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you.

🎯 Requirements

• Commercial expertise: Significant experience in account management or sales, ideally within the Horeca, restaurant, or food market sectors.
• Financial acumen: Strong understanding of P&L management and a proven ability to handle complex commercial negotiations.
• Relationship building: Proven ability to create and maintain long-term strategic relationships with external stakeholders.
• Strategic project management: Experience using CRM tools and project management applications to guide best practices and portfolio strategy.
• Communication skills: Fluency in Italian and a strong professional command of English to collaborate with our global teams.

🏖️ Benefits

• Make a visible impact every day Your work directly improves experiences for customers, partners and riders.
• Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility.
• Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves.
• Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best.

Skills & Technologies

Onsite

€36k-45k

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Deliveroo Holdings plc

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About Deliveroo Holdings plc

Deliveroo operates an online food-delivery marketplace connecting consumers with restaurants and grocery retailers through a logistics network of riders. Founded in 2013 in London, the platform processes orders via mobile and web, manages dispatch, and provides data analytics to partners. Revenue comes from commissions, delivery fees, and subscription memberships. It serves urban markets across Europe, Asia-Pacific, and the Middle East, holding licenses as a technology intermediary and courier service provider.

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