Job Overview
Location
USA - Remote
Job Type
Full-time
Category
Sales
Date Posted
May 3, 2026
Full Job Description
đź“‹ Description
- • As an Account Manager for SMB Dedicated I at Dandy Technology, Inc., you will own and grow a portfolio of 200+ multi-location dental practice accounts, driving revenue per practice (ARPP) by activating new doctors, expanding into new locations, and reducing churn through strategic relationship management.
- • Day to day, you will manage account performance using dashboards and data triggers, identify upsell and cross-sell opportunities, build strategic engagement plans for parent organizations, and serve as a consultative partner to dentists, practice managers, and executives across multiple sites.
- • You will join a mission-driven team at Dandy, a VC-backed company transforming the $400B dental industry by building the operating system for dental offices worldwide through technology, innovation, and world-class support that empowers clinicians to achieve better outcomes for their practices and patients.
- • In this role, you will develop deep expertise in dental practice operations and digital dentistry, refine your commercial and analytical skills in a fast-paced SaaS environment, and contribute to scalable playbooks that shape multi-location customer success strategies across the company.
🎯 Requirements
- • 2+ years of experience in Sales, Account Management, or Customer Success within SaaS, healthcare, or related verticals (dental industry experience a plus)
- • Proven track record of upselling, cross-selling, and growing complex account portfolios
- • Experience managing relationships with multiple stakeholders in small-to-medium business or multi-site organizations
- • Comfortable spending 60%+ of your day engaging with clients via phone or video
- • Highly analytical with ability to interpret data dashboards to inform strategy
- • Strong communicator with exceptional organization, follow-through, and problem-solving skills
🏖️ Benefits
- • Comprehensive healthcare, dental, and mental health support
- • Parental planning resources and retirement savings options
- • Generous paid time off
- • Commitment to diversity, inclusion, and accessibility (ADA compliance)
- • Equal-opportunity employer with accommodations available for interviews and workplace needs
Skills & Technologies
About Dandy Technology, Inc.
Dandy Technology, Inc. operates a digital platform that connects dental practices with dental laboratories, streamlining the design, ordering, and delivery of restorative dental products such as crowns, bridges, and clear aligners. The company combines intra-oral scanning, AI-assisted design, and centralized manufacturing to shorten turnaround times and reduce remakes. Dentists ship impressions or digital scans to Dandy’s U.S. lab, track cases online, and receive finished appliances within days. Founded in 2019 and headquartered in New York City, Dandy aims to modernize dental lab workflows and improve patient outcomes through integrated software, logistics, and support services.
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