Account Manager, SME & Growth

Airwallex (UK) Limited

Job Overview

Location

FR - Paris

Job Type

Full-time

Full Job Description

📋 Description

• As an Airwallex Growth Account Manager, your focus is to identify opportunities for product utilisation and provide the day-to-day support that enables our customers to operate and grow.
• These customer relationships will be based on a deep understanding of their business and Airwallex’s product suite to meet the goals of both parties.
• This is a great opportunity to work cross-functionally, engaging with many teams across the Airwallex org including sales, product, engineering, marketing, finance, and strategy.
• Responsibilities include proactively engaging in existing customer new pipeline generation activities, promoting the advantages of using the Airwallex platform, and educating and driving engagement of our Growth portfolio to use the full range of Airwallex products.
• You will also be a close point of contact for solving customer issues, in tandem with the Customer Support and Operations teams.

🎯 Requirements

• 3+ years’ experience in an account management or CSM role, preferably with a fast-growing tech startup or financial services business
• Strong verbal and written communication skills in French and English
• Demonstrated experience in building customer loyalty and driving increased product adoption with strong track record of hitting KPIs/Targets
• A strong ability to thrive in a fast-paced, dynamic environment is essential, and previous experience with a high-growth or globally distributed startup is highly beneficial
• Bachelor’s degree or equivalent
• Proactive, self starter and independent to manage and prioritise own book of business

🏖️ Benefits

• Opportunity to work with a fast-growing and innovative company
• Collaborative and dynamic work environment
• Professional development and growth opportunities
• IMPORTANT CATEGORIZATION:
• Based on the job title and description, the most specific category is 'Account Manager' which falls under the parent category 'Sales'.
• IMPORTANT LOCATION EXTRACTION:
• city: Paris
• region: null
• country_code: FR
• is_remote: false
• IMPORTANT RULES:
• The job title 'Account Manager' clearly indicates that the role is in sales, and the description further supports this by mentioning customer relationships, product utilisation, and growth.
• Selected Category: Account Manager
• Parent Category: Sales

Skills & Technologies

Onsite

Degree Required

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Airwallex (UK) Limited

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About Airwallex (UK) Limited

Airwallex is a global financial technology company providing cross-border payment and banking infrastructure for businesses. It offers multi-currency accounts, foreign exchange, card issuing, expense management, and embedded finance APIs. Founded in Melbourne in 2015, the company serves enterprises and SMEs across Asia-Pacific, Europe, and the Americas, operating under licenses in multiple jurisdictions and processing billions in annualized transaction volume.

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