Account Relationship Manager

U.S. Bancorp

Job Overview

Location

Field/Home Based, Poland

Job Type

Full-time

Full Job Description

📋 Description

• The Account Relationship Manager at U.S. Bancorp’s Elavon subsidiary is responsible for managing long-term customer relationships, driving retention, and identifying growth opportunities through upselling and cross-selling payment solutions. This role is critical to sustaining client loyalty and contributing to revenue growth in a global fintech environment.
• Day-to-day responsibilities include serving as the primary point of contact for assigned B2B clients, forecasting and tracking account metrics, managing client projects aligned with both customer and company goals, preparing documentation for negotiations, and executing risk mitigation or upsell campaigns. The role requires proactive identification of business expansion opportunities within existing accounts.
• Elavon, a wholly owned subsidiary of U.S. Bank, serves over 1.5 million customers worldwide with innovative payment processing platforms and tailored financial solutions. The company emphasizes integrity, inclusion, and transparency, operating under a strong ethical framework and regulatory compliance standards, including Central Bank of Ireland Fitness and Probity requirements.
• In this role, you will develop advanced client management and negotiation skills, gain experience with Salesforce CRM, strengthen cross-functional collaboration, and build expertise in financial services sales and account lifecycle management. You’ll also enhance your ability to balance client needs with corporate objectives while operating within a regulated, ethics-driven environment.

🏖️ Benefits

• Market-competitive compensation with clearly defined salary ranges aligned to industry benchmarks
• Performance-based incentives tied to individual and company results
• Inclusive and equitable benefits focused on financial wellbeing, health, and wellness
• Continuous development opportunities including training, education support, and clear career progression paths
• Employee recognition programs celebrating achievements and milestones
• Commitment to accessibility and inclusive hiring practices with accommodations available upon request

Skills & Technologies

Onsite

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U.S. Bancorp

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About U.S. Bancorp

U.S. Bancorp is a diversified financial services holding company headquartered in Minneapolis, Minnesota. It operates U.S. Bank National Association, the fifth-largest commercial bank in the United States by assets. The company provides retail, commercial, and wealth management services, including deposit products, lending, treasury management, investment advisory, and payment processing. U.S. Bancorp serves individuals, small businesses, middle-market companies, and large corporations through a network of branches, ATMs, and digital platforms. Founded in 1863, it is regulated by federal and state banking authorities and trades on the NYSE under the symbol USB.

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