Job Overview
Location
US - Remote
Job Type
Full-time
Category
Operations
Date Posted
May 10, 2026
Full Job Description
đź“‹ Description
- • The Account Services Manager 2 role at WEX Inc. is responsible for managing pricing operations across the Americas, driving customer experience, reducing financial risk, and improving stakeholder education on pricing functionality to support scale and efficiency.
- • Day-to-day responsibilities include managing email inboxes, facilitating specialized pricing setups, responding to stakeholder requests with urgency and accuracy, investigating and resolving technical and billing issues, ensuring compliance through auditing, producing performance and volume reports, and owning process improvement initiatives using AI and automation.
- • The Pricing Center team focuses on operational excellence, leveraging technology to streamline workflows, reduce manual effort, and foster adaptability to change while supporting WEX’s broader customer service and financial accuracy goals.
- • In this role, you will develop expertise in pricing systems, gain experience in process automation and AI integration, strengthen analytical and problem-solving skills, and build influence through cross-functional collaboration and project ownership.
🎯 Requirements
- • Bachelor’s degree and/or 3-5 years of relevant experience
- • Excellent oral and written communication skills
- • Strong analytical and problem-solving abilities
- • Ability to collaborate effectively and influence stakeholders
- • Exceptional time management, prioritization, and planning skills
- • Flexibility and adaptability to changing environments
🏖️ Benefits
- • Health, dental, and vision insurance
- • Retirement savings plan
- • Paid time off
- • Health savings account and flexible spending accounts
- • Tuition reimbursement
- • Life and disability insurance
Skills & Technologies
About WEX Inc.
WEX Inc. is a global commerce platform headquartered in Portland, Maine, providing payment processing and business solutions across fleet, travel, and healthcare sectors. Founded in 1983, the company offers fuel cards, corporate payments, virtual cards, and benefits administration technology that simplifies complex transactions, enhances security, and delivers data-driven insights for businesses of all sizes. WEX serves customers in North America, South America, Asia-Pacific, and Europe, enabling efficient fleet operations, streamlined travel booking, and improved healthcare benefit management through innovative payment systems and software.
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