Operations Associate: Casablanca

ALX Africa

Job Overview

Location

In Person, Casablanca

Job Type

Full-time

Full Job Description

📋 Description

• As an Operations Associate at ALX Africa in Casablanca, you will serve as a central coordination and execution driver, playing a critical role in strengthening the operational backbone of ALX Morocco by ensuring strategic priorities are effectively translated into action across teams.
• You will operate with high autonomy, taking ownership of complex operational scopes and contributing directly to strategic initiatives such as regional expansion into Francophone African markets, while staying closely aligned with leadership direction and organizational priorities.
• Day to day, you will act as a central coordination point across Marketing, LCE, Sales & Partnerships, Fellowship, and Operations teams, maintaining visibility on all key workstreams and ensuring alignment with strategic priorities.
• You will track execution across teams, proactively flag risks, delays, or misalignments, identify roadblocks early, and escalate when intervention is required to ensure nothing falls through the cracks.
• You will support leadership in structuring and executing strategic initiatives, including conducting high-level research, benchmarks, and market analysis to inform decision-making, and preparing strategic briefs, presentations, and recommendations.
• You will analyse existing workflows to identify inefficiencies or gaps, design, document, and implement scalable processes and SOPs, and improve cross-team collaboration frameworks to ensure high standards of organization, structure, and execution across all operations.
• You will build and maintain high-quality reporting frameworks and dashboards, ensure accurate tracking of key operational and performance metrics, deliver structured reporting to support leadership decision-making, and translate data into actionable insights and recommendations.
• You will support the structuring and drafting of high-quality written communications (internal and external), ensuring clarity, consistency, and quality in messaging, and engage with internal and external stakeholders with professionalism and clarity to build trust through reliability and follow-through.
• You will represent the organisation in internal or external meetings when required, support discussions with key partners, and bring structure and follow-through to partner engagements.
• ALX Africa is a non-profit organisation under the ALX Foundation, dedicated to unlocking the potential of Africa’s digital future by providing world-class tech skills training and career acceleration programmes, with a mission to bridge the digital divide and upskill talent.
• By 2030, ALX Africa aims to empower 2 million Africans to secure sustainable tech careers, having already achieved 347k+ graduates since 2020, 257k youth in work, 31k youth starting ventures, and 60k youth in jobs created by entrepreneurs across 8 African hubs.
• In this role, you will develop advanced operational maturity, strategic thinking, and cross-functional leadership skills, positioning you for accelerated growth into senior operations leadership within a high-impact, mission-driven organisation.
• You will gain hands-on experience in scaling operations across emerging markets, designing operational excellence frameworks, and driving execution in a fast-paced, high-expectation environment that values initiative, resilience, and a builder’s mindset.

🎯 Requirements

• 3–5+ years of experience in operations, consulting, business analysis, or similar roles
• Proven ability to independently own and deliver complex projects end-to-end
• Strong operational maturity: ability to manage priorities without day-to-day guidance
• Excellent organisational skills with strong attention to detail
• Strong data literacy (Excel/Google Sheets): able to analyse, structure, and interpret data
• Strong presentation skills (PowerPoint / Google Slides): able to communicate clearly at a high level
• Excellent written and verbal communication skills (French & English required)
• Strong stakeholder management and ability to navigate cross-functional environments
• Ability to operate with high autonomy within a defined strategic scope, taking full ownership of execution while staying aligned with leadership priorities
• Ability to anticipate problems, propose solutions, and act proactively
• Comfortable working in fast-paced, high-expectation environments
• Basic commercial awareness and ability to support strategic discussions when needed
• AI-literate and able to leverage tools to improve productivity and workflows

🏖️ Benefits

• Opportunity to contribute to a mission-driven organisation aiming to empower 2 million Africans with sustainable tech careers by 2030
• High-impact role with direct involvement in strategic initiatives including regional expansion into Francophone African markets
• Significant autonomy and ownership over complex operational scopes, enabling rapid professional growth
• Exposure to cross-functional leadership and strategic decision-making processes
• Development of advanced operational, analytical, and communication skills in a dynamic, fast-paced environment
• Access to a pan-African network of expert instructors, industry partners, and a growing community of tech professionals
• Flexibility to work remotely with expected in-person engagement at the Casablanca City Hub when required
• Alignment with ALX Africa’s values of courage, humility, adventure, initiative, and resilience
• Chance to build scalable processes and SOPs that strengthen organisational effectiveness
• Work in a non-profit setting focused on creating lasting social impact through education and upskilling

Skills & Technologies

Junior

Remote

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ALX Africa

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About ALX Africa

ALX Africa is a pan-African technology training provider delivering software engineering and data science bootcamps to early-career talent across the continent. Founded in 2020 and headquartered in Mauritius, it combines project-based curricula, mentorship, and employer partnerships to prepare graduates for roles in the global tech industry. The company operates in more than fifteen countries, emphasizing scalable digital infrastructure, remote collaboration, and inclusive access to high-growth careers. ALX Africa is backed by the African Leadership Group and maintains close ties with the Mastercard Foundation to expand its scholarship programs and job placement networks.

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