Accounts Receivable Manager

Emma Matratzen GmbH

Job Overview

Location

Lisbon

Job Type

Full-time

Full Job Description

📋 Description

• Lead the Accounts Receivable function for Emma Matratzen GmbH, managing all aspects of customer invoicing, payment collection, and cash application across 35+ international markets.
• Oversee the end-to-end receivables process, ensuring timely and accurate recording of customer payments, reconciliations, and aging reports in alignment with global accounting standards.
• Collaborate with finance, customer service, and logistics teams to resolve billing discrepancies, payment delays, and customer account issues promptly and professionally.
• Implement and optimize processes to reduce DSO (Days Sales Outstanding) and improve cash flow efficiency across Europe’s diverse payment landscapes.
• Maintain strict compliance with local tax regulations and financial reporting requirements in all markets where Emma operates, including VAT and cross-border invoicing rules.
• Manage a team of accounts receivable specialists, providing coaching, performance feedback, and workload prioritization to ensure operational excellence.
• Prepare and present weekly and monthly receivables dashboards to senior finance leadership, highlighting key metrics, risks, and improvement opportunities.
• Work closely with external auditors and internal control teams to support annual audits and ensure all receivables documentation meets compliance standards.
• Identify and drive automation opportunities within the receivables workflow, leveraging ERP systems and financial tools to reduce manual effort and errors.
• Serve as the primary point of contact for external debt collection agencies and banking partners regarding payment processing and dispute resolution.
• Monitor and analyze customer payment patterns to proactively address potential defaults or delinquencies before they impact cash flow.
• Ensure all customer credit terms are accurately set, reviewed, and updated in accordance with company policy and risk assessment guidelines.
• Maintain accurate and up-to-date customer master data in the financial system, including contact details, payment terms, and tax identifiers.
• Support month-end and year-end closing activities by providing complete and verified receivables data for consolidation and reporting.
• Stay informed on evolving financial regulations in European markets and adapt internal processes accordingly to maintain compliance and operational continuity.

🎯 Requirements

• Proven experience managing Accounts Receivable operations in a high-volume, international D2C or e-commerce environment
• Fluency in ERP systems such as SAP, Oracle, or NetSuite with hands-on experience in receivables modules
• Strong understanding of European VAT regulations and cross-border invoicing requirements
• Experience leading and developing a small finance team
• Advanced proficiency in Excel and financial reporting tools
• Excellent communication skills in English; additional European language is a plus

🏖️ Benefits

• Competitive salary with performance-based bonuses
• Flexible working hours and hybrid work model in Lisbon
• 25 days of paid annual leave plus public holidays
• Access to Emma’s premium sleep products at employee discount

Skills & Technologies

Onsite

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Emma Matratzen GmbH

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About Emma Matratzen GmbH

Emma Matratzen GmbH is a German sleep-products company that designs, manufactures and sells mattresses, pillows and bedroom accessories direct-to-consumer online and through retail partners. Founded in 2013, the business uses vacuum-packed foam and hybrid mattress technology, operates across more than 30 countries and has received multiple consumer awards for product quality and customer service. The company is headquartered in Frankfurt am Main and maintains additional offices in Lisbon and Manila, focusing on data-driven product development and global e-commerce logistics.

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