Sedgwick Claims Management Services, Inc. logo

Administration Assistant

Job Overview

Location

Telecommuter FL

Job Type

Full-time

Category

Office Manager

Date Posted

March 12, 2026

Full Job Description

đź“‹ Description

  • • Join Sedgwick, a global leader in claims management services, and become an integral part of a dedicated team of over 33,000 colleagues committed to supporting individuals through life's unexpected challenges. We foster a culture of care, encourage professional growth, and prioritize work-life balance, offering limitless opportunities for your career development.
  • • As an Administration Assistant, you will play a crucial role in ensuring the smooth and efficient operation of our office functions by providing comprehensive administrative support.
  • • Your primary responsibility will involve the meticulous preparation of various documents, including correspondence, reports, and other essential documentation, ensuring accuracy and professionalism in all outputs.
  • • You will be entrusted with managing and maintaining our filing systems, ensuring that all documents are organized, accessible, and securely stored according to established procedures.
  • • A key aspect of your role will be managing suspense files, diligently tracking their status and ensuring timely follow-up actions are taken to maintain workflow efficiency.
  • • You will handle routine office tasks such as photocopying, sending, and receiving facsimile transmissions, contributing to the daily operational needs of the team.
  • • Provide essential back-up telephone support, professionally answering and directing calls, and taking messages as needed to ensure seamless communication.
  • • Efficiently process invoices and billings, maintaining accurate records and ensuring that all financial transactions are handled with precision and adherence to company policies.
  • • Maintain up-to-date unit attendance records, ensuring accuracy and compliance with HR policies.
  • • Manage and maintain the unit's library and/or manuals, ensuring resources are current, organized, and readily available to team members.
  • • Accurately record minutes during meetings, capturing key decisions, action items, and discussions to serve as an official record.
  • • Coordinate and make travel arrangements for team members, including booking flights, accommodations, and transportation, ensuring all arrangements are efficient and cost-effective.
  • • Monitor and maintain adequate office supply inventory, proactively ordering supplies as needed to prevent shortages and ensure the team has the necessary resources to perform their duties.
  • • Support the organization's commitment to quality by actively participating in and contributing to quality improvement programs.
  • • Embrace a proactive approach to your role, performing other assigned duties as needed to support the team and the broader organization's objectives.
  • • This role requires a high degree of organization, attention to detail, and the ability to manage multiple priorities simultaneously in a dynamic work environment.
  • • You will be expected to demonstrate excellent interpersonal skills, fostering positive working relationships with colleagues and external stakeholders.
  • • The ability to work effectively within a team environment is paramount, contributing to a collaborative and supportive atmosphere.
  • • You will be expected to meet or exceed established performance competencies, demonstrating a commitment to excellence in all aspects of your role.
  • • This is a telecommuting position based in Florida, offering the flexibility to work remotely while contributing to Sedgwick's mission.
  • • Sedgwick is recognized for its commitment to its employees, having been acknowledged by Newsweek as one of America's Greatest Workplaces, certified as a Great Place to Work®, and recognized by Fortune for its Best Workplaces in Financial Services & Insurance.
  • • We encourage individuals to apply even if their experience doesn't perfectly match every qualification, as we value a diverse range of skills and experiences.

Skills & Technologies

Onsite

Ready to Apply?

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Sedgwick Claims Management Services, Inc. logo
Sedgwick Claims Management Services, Inc.
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About Sedgwick Claims Management Services, Inc.

Sedgwick is a global provider of technology-enabled risk, benefits and integrated business solutions, primarily handling insurance claims, managed care, absence and disability, and productivity management for employers, carriers, and administrators. The company processes millions of claims annually across workers' compensation, property, casualty, disability, and other lines, leveraging analytics and digital platforms to improve outcomes, reduce costs, and enhance customer and employee experiences.

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