Job Overview
Location
Hybrid
Job Type
Full-time
Category
Operations
Date Posted
April 11, 2026
Full Job Description
đź“‹ Description
- • The Administrative Support Associate provides critical frontline support to the administrative operations of MiaPrep Online Academy of Ohio (MOAO), a flexible public school option serving grades 7-11 with plans to grow to over 1,000 students by 2030.
- • Day-to-day responsibilities include resolving student and parent inquiries via email and phone, maintaining accurate records in systems like DASL and EMIS, assisting with enrollment and academic status tasks, managing academic and club calendars, supporting special projects such as surveys and audits, and proactively identifying opportunities to improve administrative systems.
- • The role is part of Miaplaza Inc., a company dedicated to elevating online learning through accessible and inclusive homeschool curriculum platforms, with MOAO as its newest offering for Ohio families seeking flexible public education.
- • The Associate will contribute to a responsive, caring culture for MOAO stakeholders, gain experience in education administration and state reporting systems like EMIS, develop skills in cross-functional collaboration with teachers and counselors, and support student success through efficient, empathetic service.
🎯 Requirements
- • High school diploma or equivalent
- • Minimum 2 years of experience in administrative or customer service settings in a customer-facing role
- • Excellent written and verbal communication skills
- • Strong organizational skills with the ability to manage multiple tasks and meet deadlines
- • Empathy, patience, and a student-centered mindset
- • Comfort with cloud-based tools (e.g., Google Workspace, ticketing systems)
- • Exceptional attention to detail
- • Current resident of Ohio or willing to relocate to Ohio
🏖️ Benefits
- • Health, dental, and vision insurance including specialty care such as fertility benefits, mental health services, and chiropractic care, plus FSA and HSA options
- • 401(k) retirement plan with employer match
- • Flexible PTO policy combining vacation and sick leave, averaging approximately 122 hours per year (15 eight-day days) for full-time employees
- • Free site memberships and discounted MOHS tuition for employees’ children, plus two additional memberships for other children in their lives
- • Parental leave and other perks available
- • Compensation evaluated twice per year based on performance and impact
Skills & Technologies
About Miaplaza Inc.
Miaplaza Inc. operates online educational platforms and e-commerce sites aimed at children, teens, and families. Its flagship products include the K-12 curriculum site Miacademy, the high-school-focused MiaPrep, and the tween social network Mia’s Happy Playground. The company also runs a curated e-commerce marketplace called Miacademy Shopping and publishes several blogs and print magazines that complement its learning offerings. Founded in 2012, Miaplaza is headquartered in San Diego, California, and remains privately owned.
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