Job Overview
Location
Waco, TX
Job Type
Full-time
Category
Operations
Date Posted
May 7, 2026
Full Job Description
đź“‹ Description
- • The Agency Admin Business Specialist role at American Income Life is a remote position based in Waco, TX, responsible for supporting agency operations through data management, communication with stakeholders, and compliance-related tasks. This role plays a critical part in ensuring accurate reporting and smooth administrative functions that support agents, SGAs, directors, and executives.
- • Day-to-day responsibilities include extracting and compiling data from databases and SQL systems to generate weekly, monthly, quarterly, and annual reports; creating and maintaining spreadsheets and databases; collaborating with team members to improve reporting processes; documenting procedures; and communicating sensitive information via phone, email, and written correspondence with internal and external parties including regulatory bodies and company attorneys.
- • The team operates within a collaborative and respectful culture at American Income Life, part of Globe Life Insurance, emphasizing innovation, employee growth, and a mission to 'Make Tomorrow Better.' The role supports cross-functional efforts to maintain data integrity and streamline agency administration workflows.
- • In this role, you will develop advanced data analysis and reporting skills, gain experience with regulatory compliance in insurance, strengthen technical proficiency in Microsoft Excel and Access, and build expertise in process documentation and cross-training—positioning you for growth in administrative, analytical, or operations-focused careers within the financial services industry.
🎯 Requirements
- • High school diploma or equivalent
- • Minimum typing speed of 40 WPM
- • Advanced proficiency in Microsoft Excel and Microsoft Access, including complex formulas, VLOOKUP, IF statements, macros, pivot tables, and database queries
- • Strong mathematical and analytical skills with ability to calculate growth, averages, and perform data verification
- • Proficient written and verbal communication skills with professional grammar and etiquette
- • One year of experience in Agency Administration, Agent Licensing, or Agency Accounting (preferred)
🏖️ Benefits
- • Competitive compensation based on expertise and contribution
- • Comprehensive health, dental, and vision insurance plans
- • Paid holidays, time off, and parental leave for work-life balance
- • Company-paid counseling for mental health and stress management
- • Continued education reimbursement and access to FLMI and ICA courses
- • Subsidized wellness subscriptions and discounted Texas Rangers tickets
Skills & Technologies
About Globe Life Insurance
Globe Life Insurance is a dedicated provider of comprehensive life and supplemental health insurance solutions, serving individuals and families across the United States, Canada, and New Zealand. They offer a diverse portfolio including term and whole life, children's life, final expense, accidental death, and mortgage protection insurance, alongside supplemental health policies such as cancer, critical illness, ICU, and hospital coverage. Committed to alleviating financial stress for their clients' loved ones, Globe Life leverages a vast network of agents to deliver tailored protection. A significant testament to their commitment, the company paid over $1.8 billion in life and health insurance claims in 2024, demonstrating their scale and reliability in safeguarding futures.
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