Agente de Ventas Bilingue

📋 Description

• • Distro, Inc. is seeking a highly motivated and results-oriented Bilingual Sales Agent to join our vibrant team in Ciudad Autónoma de Buenos Aires. This is a remote position, offering the flexibility to work from home while contributing significantly to our commercial success. As a key player in our sales and customer service department, you will be instrumental in managing the entire sales cycle, from initial customer contact and needs assessment through to closing deals and ensuring seamless reservation management. Your primary focus will be on handling inbound calls, providing exceptional customer experiences, and driving revenue growth.
• • In this role, you will be the first point of contact for many of our potential clients, responsible for fielding inbound calls with professionalism and clarity. You will be expected to deeply understand our diverse range of products and services, offering accurate and helpful guidance to callers. This involves actively listening to customer inquiries, discerning their unique needs and challenges, and then skillfully proposing tailored solutions that align with our offerings and their specific requirements. Your ability to build rapport and trust quickly will be crucial in guiding customers towards making informed purchasing decisions.
• • A significant part of your responsibility will involve the proactive management of the sales pipeline. This includes the meticulous preparation and timely dispatch of quotations, ensuring all details are accurate and competitive. Following up on these quotations will be a critical task, requiring persistence, excellent communication, and negotiation skills to convert leads into loyal customers. You will also be responsible for managing reservations, ensuring that all booking details are accurately recorded and confirmed, thereby contributing to a smooth operational flow and high customer satisfaction.
• • Proficiency with a suite of digital tools is essential for success in this role. You will be expected to be adept at using standard office software, including Gmail and the broader Google Workspace suite, for daily communication and task management. Experience with CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning) systems is vital for tracking client interactions, managing sales pipelines, monitoring quotes, and overseeing reservations. Familiarity with various online platforms and internal company systems will also be necessary to navigate the tools required to perform your duties effectively.
• • Beyond technical skills, this position demands exceptional organizational, planning, and multitasking capabilities. You will be managing a high volume of inquiries and tasks simultaneously, requiring the ability to prioritize effectively, manage your time efficiently, and maintain a high level of accuracy. The capacity to plan your day, week, and month to meet sales targets and customer service objectives will be a key differentiator. This role requires a proactive approach, anticipating needs and challenges, and taking initiative to resolve them before they escalate.
• • Excellent verbal and written communication abilities are paramount. You will be interacting with customers from diverse backgrounds, requiring clear, concise, and persuasive communication in both Spanish and English. Your ability to articulate complex information simply, handle objections gracefully, and maintain a professional and friendly demeanor at all times will directly impact customer satisfaction and sales conversion rates. This role is an excellent opportunity for a driven individual to make a tangible impact within a growing company, leveraging their sales acumen and customer service expertise in a remote, flexible environment.
• • As a Bilingual Sales Agent, you will play a pivotal role in expanding our market reach and strengthening customer relationships. Your dedication to providing outstanding service and your ability to navigate the complexities of the sales process will be highly valued. This position offers a chance to grow professionally within a supportive team, contributing to the overall success of Distro, Inc. while enjoying the benefits of a remote work arrangement within Argentina.