Job Overview
Location
United Kingdom - London
Job Type
Full-time
Category
Product Management
Date Posted
February 24, 2026
Full Job Description
đź“‹ Description
- • Join NICE Ltd. as a German-Speaking Sales Development Representative (SDR) and become a pivotal player in our high-performing EMEA Sales Development team, driving growth across the crucial DACH region (Germany, Austria, Switzerland).
- • In 2026, our SDR organization is strategically focused on generating pipeline for NICE’s cutting-edge AI-first solutions, with a significant emphasis on Cognigy, a recognized European leader in Conversational and Generative AI.
- • As the initial point of contact for prospective customers, you will introduce NICE’s transformative AI-powered technologies, diligently uncover their unique business needs, and expertly book qualified discovery calls for our Account Executives (AEs).
- • This role offers a dynamic blend of inbound lead follow-up and strategic outbound prospecting, requiring you to research target accounts, identify key stakeholders, and craft compelling, personalized outreach that opens doors and creates genuine sales opportunities.
- • You will develop deep expertise in the DACH market, design and implement tailored engagement strategies, and shape the crucial early-stage conversations that convert into tangible sales pipeline.
- • From your first day, you will be immersed in a supportive environment, benefiting from experienced mentors, structured training programs, and a team dedicated to fostering your long-term success and career advancement.
- • Your primary mission will be to drive high-quality pipeline for NICE’s comprehensive AI-first product suite, with a particular focus on the advanced capabilities of Cognigy in conversational and generative AI.
- • You will be responsible for identifying, contacting, and engaging key decision-makers within target organizations through a multi-touch outreach strategy, leveraging channels such as email, phone, social media, and video.
- • Execute a balanced approach to both strategic outbound prospecting and inbound lead qualification to maximize pipeline generation and ensure consistent business development.
- • Develop a profound understanding of customer pain points and effectively articulate how the combined power of NICE and Cognigy delivers measurable business value and solves critical challenges.
- • Build and nurture high-quality discovery opportunities for Account Executives, ensuring a smooth, informed, and collaborative handoff process to facilitate successful deal progression.
- • Meticulously document all activities, insights, and interactions within Salesforce, maintaining data integrity and providing valuable feedback for sales and marketing strategies.
- • Consistently meet or exceed monthly performance goals, including targets for discovery calls booked, qualified opportunities generated, and outbound activity metrics.
- • Foster strong collaborative relationships with Account Executives, Marketing teams, and regional stakeholders to refine targeting strategies, enhance messaging, and improve overall conversion rates.
- • Continuously expand your knowledge base regarding AI, automation, Customer Experience (CX) technology, and competitive positioning within the DACH market to maintain a strategic advantage.
- • Leverage AI-enhanced prospecting tools to boost efficiency, personalize outreach, and maximize the impact of your sales development efforts.
- • Embrace a results-driven mindset, actively seeking opportunities for growth and demonstrating enthusiasm for working within an innovative, AI-driven sales environment.
- • Contribute to a culture of continuous improvement by sharing insights, best practices, and feedback with the wider sales and marketing teams.
- • This role is an excellent entry point into the exciting world of enterprise AI sales, offering a clear path for career progression within NICE.
- • You will be instrumental in shaping how businesses leverage AI to enhance customer interactions and drive operational efficiency.
- • The hybrid work model provides a balance between collaborative office days and focused remote work, allowing for both team synergy and individual productivity.
- • Become an integral part of a global team that thrives on innovation, collaboration, and achieving ambitious goals.
- • You will be at the forefront of the AI revolution, contributing to the adoption of next-generation CX solutions.
- • This position is ideal for a motivated individual looking to build a successful career in a fast-paced, technology-driven industry.
- • You will gain invaluable experience in consultative selling and understanding complex enterprise software solutions.
- • The role requires a proactive approach to learning and adapting to new technologies and market trends.
- • You will be empowered to take ownership of your territory and drive meaningful results.
- • This is an opportunity to make a significant impact on NICE’s growth trajectory in the DACH region.
- • We are looking for individuals who are passionate about technology and its potential to transform businesses.
- • Your success will be measured by your ability to generate qualified leads and contribute to the overall sales pipeline.
- • You will work with a supportive and experienced team that is invested in your development.
- • The company culture encourages innovation, collaboration, and a commitment to excellence.
- • This role is perfect for someone who is eager to learn, grow, and make a difference in the rapidly evolving field of AI and CX.
- • You will be a key contributor to NICE’s mission of delivering extraordinary customer experiences through advanced technology.
- • The DACH market is a key strategic focus for NICE, making this role critical to our expansion efforts.
- • We value individuals who are proactive, adaptable, and possess a strong desire to succeed.
- • This is more than just a job; it's a career-defining opportunity in a leading technology company.
- • You will be empowered to develop your skills and advance within the organization.
- • The role demands a blend of strategic thinking, strong communication, and a relentless drive to achieve targets.
- • We are committed to providing our employees with the resources and support they need to excel.
- • Join us in shaping the future of customer experience with AI.
🎯 Requirements
- • Fluent German and strong English communication skills (written and verbal).
- • Confident communicator, comfortable engaging with senior stakeholders.
- • Strong curiosity and the ability to uncover real needs through effective discovery questioning.
- • Proactive, self-motivated, and organized with excellent time-management skills.
- • Comfortable using CRM tools; Salesforce experience is a plus.
- • Driven by results, eager to grow, and excited about working in an AI-driven sales environment.
- • Experience with Outreach, LinkedIn Sales Navigator, or similar prospecting tools is advantageous.
- • Interest in or exposure to Conversational AI, automation, or CX technology is beneficial.
- • Prior SDR, BDR, inside sales, or prospecting experience in SaaS or technology is a plus.
🏖️ Benefits
- • Hands-on experience selling one of Europe’s most recognized AI platforms (Cognigy).
- • Deep understanding of conversational and generative AI use cases.
- • A highly transferable and in-demand skillset in the tech industry.
- • Ongoing coaching, sales development training, and access to global best practices.
- • Hybrid working model (NICE-FLEX): 2 days in the Berlin office, 3 days remote.
- • Opportunity to build a career at the heart of Europe’s AI revolution.
Skills & Technologies
Remote
About NICE Ltd.
NICE Ltd. is an Israeli-headquartered global enterprise software company that provides cloud platforms for customer engagement, workforce optimization, financial crime and compliance, and advanced analytics. Founded in 1986, it serves contact centers, financial institutions, and public safety organizations with solutions for recording, analytics, robotic process automation, and AI-driven insights. The company operates worldwide, with major offices in the United States, Europe, and Asia-Pacific, supporting clients in improving operational efficiency, customer experience, and regulatory compliance through data-driven decision-making.
