AI Automation Engineer

📋 Description

• • As an AI Automation Engineer at DevRev Inc., you will be at the forefront of revolutionizing software testing by leveraging cutting-edge AI technologies. You will play a pivotal role in shaping the future of our AI-enabled test automation ecosystem, accelerating testing cycles, enhancing test coverage, and significantly boosting confidence in our product releases. This is a unique opportunity to contribute to a modern, AI-powered SaaS platform that is redefining how businesses manage customer relationships and product development.
• • Your primary responsibility will be to evolve our existing test frameworks and develop intelligent test reporting mechanisms. You will also be instrumental in building and refining monitoring and alerting systems, which are crucial for strengthening our overall software delivery pipeline and ensuring the highest quality of our product.
• • A key aspect of your role will involve the design and documentation of comprehensive test cases. You will meticulously define clear, concise, and maintainable test cases derived from product requirements, technical specifications, and user stories. To achieve this, you will actively utilize AI tools to assist in test case design, including generating diverse test scenarios, identifying and expanding upon edge cases, and ensuring overall clarity and consistency in documentation.
• • You will be tasked with ensuring robust test coverage across all critical areas, including positive, negative, boundary, and edge-case scenarios. Leveraging AI, you will proactively identify gaps in existing test coverage and suggest additional scenarios based on in-depth analysis of user journeys and expected system behavior. Maintaining strict traceability between test cases, user journeys, and product features will be essential for comprehensive quality assurance.
• • In terms of test suite development and maintenance, you will be responsible for organizing and updating automated test suites to accurately reflect ongoing product changes and enhancements. This includes refactoring outdated or redundant tests to ensure their continued accuracy and relevance, thereby maintaining a clean and efficient structure for both manual and automated test suites.
• • A significant focus of this role is on AI-driven test automation. You will be responsible for implementing and actively utilizing AI and intelligent agents to dramatically accelerate test generation processes. This involves a strategic transition from traditional manual test development methodologies to more advanced, AI-driven automation solutions, pushing the boundaries of what's possible in software testing.
• • You will also oversee the governance of our test frameworks. This entails ensuring the continuous maintenance and improvement of existing frameworks, conducting thorough analysis of test failures and production escapes to identify root causes, and implementing effective solutions to prevent recurrence. Driving a culture of quality throughout the organization by promoting ongoing improvements in testing methodologies will be a core objective.
• • Furthermore, you will be responsible for designing and developing sophisticated reports that provide clear visibility into the performance and effectiveness of our test suites. Implementing robust alerting systems will be critical for prompt notification of any failures, enabling rapid response and resolution.
• • This role offers the chance to work with a truly global, innovative AI SaaS company founded in 2020, with development centers across the USA, EU, India, and the Philippines. You will be part of a dynamic team dedicated to building a modern, AI-powered CRM that integrates support, product, and development teams. Your work will directly impact how SaaS companies manage customer issues, gather feedback, and enhance their products, ultimately influencing revenue outcomes.
• • By joining DevRev, you will be contributing to a mission-driven organization that values innovation and collaboration. You will have the opportunity to work with cutting-edge technologies in a fast-paced, global environment, making a tangible impact on the quality and success of our groundbreaking AI products. This position is ideal for professionals passionate about quality assurance and eager to explore the transformative potential of AI in the software development lifecycle.