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AI Product Data Scientist

Aircall Inc.

Job Overview

Location

Paris Office

Job Type

Full-time

Full Job Description

📋 Description

• As an AI Product Data Scientist at Aircall, you will play a pivotal role in shaping the future of AI-powered customer communications by turning complex data into strategic insights that drive product innovation, pricing strategy, and go-to-market decisions for a unicorn-scale platform serving 22,000+ global companies.
• Your work will directly influence how Aircall’s AI Voice Agent, AI Assist, and AI Assist Pro products evolve — enabling sales, support, and customer success teams to work smarter, resolve issues faster, and scale with confidence through data-backed product and pricing strategies.
• Day to day, you will: partner with Product, Engineering, Sales, Finance, Marketing, and Account Management teams to define analytics requirements for pricing, packaging, and multi-product strategies; design and execute A/B tests, causal inference models, and predictive analytics to measure the impact of AI features on customer behavior and revenue; build and maintain dashboards and reporting tools that track key product and GTM performance metrics; develop machine learning models to forecast adoption, churn, and upsell potential across AI-powered product lines; conduct deep-dive analyses on user engagement, feature usage, and customer segmentation to inform product roadmap prioritization; ensure data quality, governance, and reproducibility across all analytical workflows by establishing best practices in data validation, documentation, and version control.
• You will join Aircall’s Data team — the strategic engine behind product and business decisions — where data professionals, product managers, and GTM leaders collaborate to turn insights into action. The team is split into GTM Analytics and Product Analytics subteams, and your placement will align with your expertise and interests, allowing you to work closely with either sales, marketing, and support leaders (GTM) or product, engineering, and design teams (Product Analytics).
• Aircall is a fast-moving, product-driven unicorn headquartered in Paris with global offices in Seattle, London, Berlin, Madrid, New York, San Francisco, Sydney, and Mexico City. Backed by top-tier investors and fueled by rapid AI innovation, the company values ownership, continuous learning, and thoughtful speed — offering you the chance to see your work directly impact revenue, customer satisfaction, and scalability at a global scale.
• In this role, you will deepen your expertise in applying data science to product strategy and monetization, gain end-to-end ownership of high-impact analytics projects, and develop leadership skills through mentoring junior analysts and shaping the analytics roadmap — positioning you as a key driver of Aircall’s next phase of AI-led growth.

🎯 Requirements

• 3+ years of experience as a Data Scientist or Senior Data Scientist in a product-led or B2B SaaS environment, with proven ability to deliver actionable insights that influence product, pricing, or go-to-market strategy.
• Strong proficiency in SQL, Python (including pandas, NumPy, scikit-learn, or similar libraries), and statistical analysis; experience with A/B testing, causal inference, and predictive modeling techniques.
• Experience working with product analytics, pricing strategy, packaging decisions, or multi-product ecosystems — particularly in the context of AI-powered or usage-based SaaS products.
• Excellent communication and storytelling skills, with the ability to translate complex analytical findings into clear, actionable recommendations for technical and non-technical stakeholders.
• Experience collaborating cross-functionally with Product, Engineering, Sales, Finance, and Marketing teams in a fast-paced, agile environment.
• Familiarity with data visualization tools (e.g., Looker, Tableau, Mode) and data warehousing platforms (e.g., Snowflake, BigQuery, Redshift).

🏖️ Benefits

• Competitive salary and equity package reflective of Aircall’s unicorn status and commitment to rewarding high impact.
• Hybrid work model with flexibility to work from the Paris office or remotely, supported by a collaborative, trust-based culture.
• Comprehensive health, dental, and vision insurance, plus mental health resources and wellness stipends.
• Generous paid time off, parental leave, and company-wide recharge days to support work-life balance.
• Access to continuous learning budgets, internal mobility opportunities, and mentorship programs to grow your career in data science and AI.
• Regular team offsites, innovation hackathons, and global company events that foster connection and celebrate impact across offices.

Skills & Technologies

Data Science

Onsite

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Aircall Inc.

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About Aircall Inc.

Aircall provides cloud-based phone systems for businesses, integrating voice, SMS, and call analytics with CRM and helpdesk tools like Salesforce and HubSpot. Its platform supports remote teams, scalable call centers, and real-time analytics, enabling companies to manage customer interactions without on-premise hardware. Founded in 2014, the company serves mid-market and enterprise clients across North America and Europe, emphasizing ease of deployment, API customization, and AI-driven insights to improve support and sales workflows.

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