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Analyst - Taxation

Job Overview

Location

Chennai

Job Type

Full-time

Category

Data Science

Date Posted

December 21, 2025

Full Job Description

đź“‹ Description

  • • Own end-to-end direct-tax compliance: compute monthly TDS on vendor, employee and contractor payments across 20+ sections of the Income-tax Act, generate challans, file quarterly e-TDS returns (Form 24Q, 26Q, 27Q), issue Form 16/16A and track utilisation certificates to ensure 100 % statutory adherence.
  • • Drive the quarterly and annual income-tax provisioning cycle: prepare estimated tax workings, deferred-tax calculations and tax-effect accounting entries in NetSuite, reconcile current-tax and deferred-tax GL accounts to the rupee, and partner with external auditors to finalise tax line items for standalone and consolidated financial statements.
  • • Be the single point of contact for all direct-tax assessments: collate scrutiny, CASS and transfer-pricing notices, draft responses, coordinate document submissions and virtual hearings with the CA and tax counsel, and maintain a living tracker that reduces assessment closure time by 30 %.
  • • Manage the full GST lifecycle for 15+ registrations across states: extract data from NetSuite, validate HSN/SAC codes, compute output GST, match eligible ITC through GSTR-2B reconciliation, file GSTR-1, GSTR-3B and annual returns within statutory due dates, and ensure nil default record.
  • • Build and refresh the GST analytics dashboard on IMS every month: visualise trends in tax outflow, ITC utilisation, vendor compliance scores and refund pipeline; surface insights to AP and procurement teams to improve working-capital efficiency by 5–7 %.
  • • Lead GST refund and export-incentive claims: prepare RFD-01, bond/LUT documentation, shipping-bill linkage and BRC matching, follow up with jurisdictional officers and track disbursements; achieve an average refund cycle of 45 days versus the industry 60-day benchmark.
  • • Handle litigation and notices: draft replies to GST DRC-01, DRC-07, AAAR orders and departmental audit objections; maintain a central repository of case laws, rulings and precedents; schedule review meetings with consultants to reduce potential liabilities.
  • • Execute precise month-end tax accounting: post accrual, reversal and adjustment journals in NetSuite, perform GL-to-subledger reconciliation for TDS, GST, advance-tax and provision accounts, and certify “no unexplained variance” to the Financial Close team.
  • • Collaborate cross-functionally: validate AP invoices for correct tax codes, train procurement on GST updates, partner with Treasury to align tax-payment schedules with cash-forecast models, and support FP&A with tax-impact analysis for new business initiatives.
  • • Champion continuous process improvement: automate TDS and GST return preparation using Excel Power Query and NetSuite saved searches, design exception reports that flag missing PANs, mismatched GSTINs and lapsed e-waybills, and cut manual effort by 25 %.
  • • Maintain rigorous internal controls and SOX documentation: prepare tax-process narratives, risk-control matrices and evidence files for quarterly certification; coordinate with Internal Audit to remediate any deficiencies within agreed timelines.
  • • Stay ahead of regulatory change: monitor CBDT, CBIC and state commercial-tax circulars, interpret impact on Freshworks’ business model, and deliver crisp email briefs and brown-bag sessions to stakeholders within 48 hours of release.
  • • Contribute to ad-hoc projects: support ERP upgrades, tax-tech tool evaluations, M&A due-diligence data rooms and special management requests, bringing a problem-solving mindset and an eye for detail that elevates the entire finance function.

Skills & Technologies

Onsite
Remote

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About Freshworks Inc.

Freshworks Inc. provides cloud-based customer engagement and employee experience software. Its suite includes products for customer support, sales automation, marketing, IT service management, and HR service delivery. The company serves small and medium-sized businesses as well as enterprises across industries. Founded in 2010 and headquartered in San Mateo, California, Freshworks offers integrated SaaS applications designed to improve customer satisfaction and employee productivity.

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