Job Overview
Location
Japan-Remote Location
Job Type
Full-time
Category
Engineering
Date Posted
July 16, 2026
Full Job Description
đź“‹ Description
- • Responsible for supporting customers through on-site activities such as installation, implementation, maintenance, and repair of company and multi-vendor systems solutions which may include hardware, software, and networking products as well as operating systems.
- • Installs and optimizes hardware/software/network products and configurations at customer sites.
- • Diagnoses and resolves product performance problems.
- • Performs maintenance and repair services.
- • Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance.
- • Proactively responds to potential equipment or software issues to prevent unplanned interruption of customers' business.
- • Delivers fully integrated solutions, which may include peripherals, communications, operating systems, and applications software.
- • Serves as an internal resource on technical issues and manages product escalations.
- • Collaborates with Agilent teams such as Support, Sales, Marketing, and R&D to provide solutions to customers.
- • May have knowledge of third-party products.
- • May deliver internal technical training and maintenance seminars and workshops for field engineers or customers.
- • May train other field engineers or customers.
- • May calibrate equipment on-site for large volume customers.
- • May qualify leads.
- • Must consent to participate and meet Agilent approved customer/vendor credentialing requirements necessary to gain access to customer sites.
- • Requirements may include, but are not limited to, proof of identification, proof of certification to perform the work required, customer health and safety requirements, etc.
🎯 Requirements
- • Bachelor's or Master's Degree or equivalent.
- • Post-graduate, certification, and/or license may be required.
- • Typically, at least 4+ years relevant experience for entry into this level.
🏖️ Benefits
- • Our pay ranges are determined by role, level, and location.
- • Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
- • Agilent Technologies Inc. is an equal opportunity employer.
- • Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other protected categories under all applicable laws.
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About Agilent Technologies, Inc.
Agilent Technologies, Inc. is a global life-sciences and diagnostics company that designs and manufactures instruments, software, services, and consumables for laboratories. Its products enable chemical analysis, genomic and proteomic research, pharmaceutical development, and clinical diagnostics. Operating in three segments—Life Sciences & Applied Markets, Diagnostics & Genomics, and Agilent CrossLab—the company serves academic, government, biotechnology, and industrial customers, supporting advances in food safety, environmental monitoring, and precision medicine worldwide.
Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.
Newsletter
Weekly remote jobs and featured talent.
No spam. Only curated remote roles and product updates. You can unsubscribe anytime.
Similar Opportunities
NETGEAR, Inc.
2 months ago
Unilever PLC
2 months ago
Silver.com LLC
2 months ago
Latamcent
3 months ago