Job Overview
Location
Canada
Job Type
Full-time
Category
Software Engineering
Date Posted
May 5, 2026
Full Job Description
đź“‹ Description
- • Application Support Engineer role focused on maintaining and supporting the firm’s global cryptocurrency trading exchange platform, which operates 24x7 and is critical to business continuity.
- • Day-to-day responsibilities include providing L2/L3 technical support to business users, troubleshooting production issues across the exchange platform, risk management system, backoffice, and market data systems, and ensuring system stability and performance.
- • The Exchange Support team has full ownership of the production environment for all key business lines and operates in a high-availability, mission-critical environment requiring proactive monitoring and rapid incident response.
- • This role offers the opportunity to develop deep expertise in financial technology systems, gain hands-on experience with crypto exchange infrastructure, and grow into a trusted technical advisor within a global, innovative fintech organization.
🎯 Requirements
- • Strong technical background with experience in application support, systems administration, or IT operations in a financial or high-availability environment.
- • Proficiency in troubleshooting complex software issues across trading platforms, risk systems, or market data feeds.
- • Familiarity with Linux/Unix operating systems, scripting (e.g., Bash, Python), and monitoring tools.
- • Excellent communication skills to liaise effectively with business users, traders, and technical teams during incidents.
- • Ability to work in a 24x7 shift-based environment, including nights, weekends, and holidays as required.
🏖️ Benefits
- • Opportunity to work with cutting-edge cryptocurrency and financial technology systems in a global organization.
- • Exposure to end-to-end trading infrastructure including exchange platforms, risk management, and backoffice systems.
- • Career growth potential within a rapidly expanding fintech firm with global operations.
- • Collaborative, technology-focused team environment with strong emphasis on ownership and accountability.
Skills & Technologies
About Foris DAX Global Limited
Foris DAX Global Limited operates the Crypto.com platform, offering a suite of cryptocurrency services including exchange, wallet, debit card, staking, and DeFi products. Headquartered in Singapore with global offices, it enables retail and institutional clients to buy, sell, trade, and spend digital assets. The ecosystem supports over 250 cryptocurrencies and provides custody, lending, and payment solutions backed by security certifications and regulatory licenses across multiple jurisdictions.
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