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This position was posted on May 6, 2026 and is likely no longer accepting applications. We've kept it here for historical reference. Check out the similar jobs below!
Job Overview
Location
Melbourne
Job Type
Full-time
Category
Operations
Date Posted
May 6, 2026
Full Job Description
đź“‹ Description
- • As AR Operations Manager at Heidi Health, you will own the full Order-to-Cash cycle across seven global entities, ensuring timely invoicing, collections, cash application, and reconciliation to support rapid revenue growth.
- • You will manage and develop a team of AR analysts based in the Philippines, setting performance standards, building capability, and maintaining accountability across distributed teams.
- • You will serve as the final escalation point for complex billing and collection issues, ensuring data integrity across CRM, billing, and ERP systems while strengthening internal controls.
- • You will partner with RevOps, Sales, Customer Success, and Product to improve billing accuracy, upstream data quality, and customer experience, while identifying automation and AI opportunities to scale the finance function.
- • You will own DSO as a key metric, monitor AR aging and collection effectiveness, and deliver insightful reporting that supports month-end and year-end close activities.
- • You will build and maintain the AR playbook—documenting policies, SOPs, internal controls, and escalation frameworks—to create a scalable, repeatable function in a fast-moving, ambiguous environment.
- • You will operate in a high-growth, mission-driven healthtech company that has restored over 18 million hours to healthcare professionals and powers over two million patient visits weekly across 116 countries.
🎯 Requirements
- • 7+ years of progressive AR or Revenue Operations experience, including 3+ years managing and developing a team
- • Hands-on experience designing AR systems and SOPs from scratch, with proven ability to build scalable processes
- • Experience with billing platforms (e.g., Stripe), CRM systems (HubSpot or Salesforce), and ERP environments
- • Proven track record managing AR across multiple entities, currencies, and jurisdictions
- • Experience leading remote or offshore teams while maintaining high standards and consistency
🏖️ Benefits
- • Flexible hybrid working environment with 3 days in the office per week
- • Annual personal development budget of $500 for upskilling and growth
- • Equity participation in the company, allowing you to share in Heidi’s success
- • Opportunity to work with and learn from top engineers, designers, and clinicians in a mission-driven healthtech team
- • Chance to create global impact by contributing to a platform used in over two million patient visits weekly worldwide
Skills & Technologies
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About Heidi Health Pty Ltd
Heidi Health is an Australian clinical software company that provides AI-powered medical scribe and workflow automation tools for healthcare providers. Its platform records and transcribes patient consultations in real time, generating structured clinical notes, referral letters and coding suggestions that integrate directly with electronic medical record systems. The company serves general practitioners, specialists and allied health professionals, aiming to reduce administrative burden and improve documentation accuracy while maintaining data security and compliance with Australian healthcare standards.
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