Job Overview
Location
India - Remote
Job Type
Full-time
Category
HR & Recruiting
Date Posted
March 25, 2026
Full Job Description
đź“‹ Description
- • The Assistant Manager RCM Training role at TruBridge is pivotal in driving organizational capability by shaping and delivering effective training programs that directly impact revenue cycle management (RCM) performance and employee readiness. This role ensures that both new hires and existing staff are equipped with the knowledge, skills, and processes necessary to excel in RCM operations, thereby contributing to improved accuracy, compliance, and operational efficiency across the organization.
- • As a key contributor to the training and development strategy, the Assistant Manager RCM Training bridges content development, instructional delivery, and operational feedback loops to create a continuous improvement cycle in training effectiveness. The role is critical in maintaining high standards of training quality, ensuring alignment with business goals, and fostering a culture of learning and accountability within the RCM function.
- • Day-to-day responsibilities include planning and scheduling training sessions for new hires and existing staff based on trainer availability and organizational needs, ensuring optimal resource utilization and minimal disruption to operations.
- • The role involves designing and implementing comprehensive training programs by conducting needs assessments, identifying skill gaps, and collaborating with the content development team to ensure training materials are accurate, up-to-date, and aligned with RCM best practices and regulatory requirements.
- • The Assistant Manager greets and onboards new hire training batches, establishes open communication channels, and proactively addresses onboarding concerns, training difficulties, or accessibility issues to enhance learner experience and reduce early attrition.
- • Regular review of training content is conducted to assess relevance and effectiveness, with actionable feedback provided to the content development team for edits, deletions, or enhancements based on trainee performance, stakeholder input, and evolving RCM processes.
- • The role includes validating batch training reports, conducting on-the-job training (OJT) reviews in collaboration with stakeholders, and ensuring that theoretical learning translates effectively into practical application on the floor.
- • Managing the training team’s internal business intelligence (BI) is a core function, involving the maintenance and regular updating of dashboards that track key metrics such as attendance, assessment scores, completion rates, and training progression to support data-driven decision-making.
- • Weekly updates are prepared and shared with the Training Head of Department (HOD) and relevant stakeholders, summarizing training activities, outcomes, challenges, and upcoming initiatives to ensure transparency and alignment.
- • The Assistant Manager serves as a first point of contact for training-related grievances from stakeholders or trainees, addressing concerns in real time to maintain trust, resolve issues promptly, and uphold a positive learning environment.
- • In transitional periods, the role involves planning knowledge transfer (KT) calls, preparing standard operating procedures (SOPs), and developing practice and performance plans (PNP) to ensure smooth handover of knowledge and consistency in training delivery.
- • The position requires adherence to escalation protocols for trainees exhibiting disciplinary or behavioral issues, ensuring fair, consistent, and documented follow-up in coordination with HR and operational leads.
- • Reporting directly to the Training Manager, the Assistant Manager oversees content development workflows and training batch execution, acting as a operational linchpin between instructional design, delivery, and business outcomes.
- • This role offers significant opportunity to develop expertise in instructional design, training analytics, change management, and RCM domain knowledge, while building leadership and stakeholder management skills in a dynamic, remote-first environment.
- • Success in this position can lead to advancement into senior training leadership, RCM operations management, or organizational development roles, with tangible impact on workforce capability, process adherence, and service quality across TruBridge’s RCM delivery centers.
🎯 Requirements
- • Bachelor’s degree in Human Resources, Education, Business Administration, or a related field; or equivalent professional experience in training, learning and development, or RCM operations.
- • Minimum 3–5 years of experience in training coordination, content development, or learning and delivery within healthcare revenue cycle, medical billing, or healthcare operations environments.
- • Proven ability to design, implement, and evaluate training programs, including needs assessment, curriculum development, and effectiveness measurement using metrics and feedback.
- • Strong familiarity with RCM processes such as claims processing, denial management, patient registration, coding, billing, and compliance (HIPAA, ICD-10, CPT).
- • Proficiency in using learning management systems (LMS), BI tools, and dashboards to track training progress, generate reports, and visualize data.
- • Excellent interpersonal and communication skills, with demonstrated ability to engage diverse audiences, facilitate sessions, and manage stakeholder expectations.
🏖️ Benefits
- • Fully remote work arrangement based in India, offering flexibility and work-life balance without geographic constraints.
- • Opportunity to work with a leading healthcare RCM solutions provider serving clients across the U.S. healthcare ecosystem.
- • Exposure to end-to-end revenue cycle operations and training best practices in a scalable, process-driven organization.
- • Professional growth through involvement in strategic training initiatives, content development collaboration, and data-informed decision-making.
- • Collaborative and supportive team culture focused on continuous learning, innovation, and employee development.
- • Access to internal learning resources and potential upskilling in RCM domains, training methodologies, and HR technology platforms.
Skills & Technologies
Remote
About TruBridge
TruBridge is a healthcare solutions company that provides comprehensive revenue cycle management, electronic health record (EHR), and various technology and services designed to enhance the financial and operational health of healthcare organizations. Serving rural, critical access, and community hospitals, as well as ambulatory clinics and providers across the U.S., TruBridge empowers clients to simplify workflows, improve financial outcomes, and deliver better patient care. With over 45 years of healthcare experience and trusted by more than 1,500 clients, the company focuses on creating stronger communities by ensuring healthcare organizations remain independent and financially stable. They specialize in tailoring solutions to unique client needs, clearing the way for care.
Get more remote jobs like this
Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.
Newsletter
Weekly remote jobs and featured talent.
No spam. Only curated remote roles and product updates. You can unsubscribe anytime.
