Associate, Business Operations

📋 Description

• • Join a rapidly growing, pre-IPO startup that is poised for significant disruption in the massive $2T car ownership market. With substantial funding of $240M, a proven track record of 60X revenue growth over five years, and a clear path to becoming a $10B business, Jerry Technologies, Inc. offers an unparalleled opportunity for career acceleration.
• • This role offers the unique chance to partner directly with Armando La Rocca, VP of BizOps & Analytics, an experienced professional from BCG and Better, providing mentorship and exposure to high-level strategic thinking.
• • You will be instrumental in driving data-informed decision-making across critical business functions, including customer acquisition, product development, and operational efficiency, directly contributing to our ambitious goal of scaling from 5 million to 50 million customers.
• • As a Business Operations Associate, you will leverage advanced machine learning models and conduct in-depth analyses to unearth actionable insights that will shape and refine our growth strategies, ensuring Jerry remains at the forefront of innovation.
• • Jerry is building the first comprehensive super app for car ownership, encompassing insurance, buying/selling, registration, loans, safety, repairs, and parking. Since its inception in 2019, Jerry has expanded its offerings beyond insurance to include loan refinancing, driving insights, a repair marketplace, car diagnostics, and a sophisticated GenAI-powered chatbot and voicebot.
• • The company has achieved significant traction, amassing over 5 million customers, securing $240 million in funding, and scaling its revenue by an impressive 60X. The team has grown to 225 employees across six countries, reflecting a dynamic and expanding global presence.
• • This role is ideal for individuals who thrive in a talent-dense environment, characterized by exceptionally sharp and driven teammates. The collaborative culture fosters accelerated personal and professional growth, making the experience deeply rewarding.
• • You will collaborate closely with cross-functional teams, including Marketing, Product, and Business Development, to seamlessly integrate customer performance insights into user and partner acquisition strategies, ensuring a cohesive and data-driven approach to growth.
• • A key responsibility will be to lead the design, execution, and rigorous analysis of A/B experiments for both new and existing features. The insights derived from these experiments will be crucial in informing and guiding product development and overarching business strategies.
• • You will be tasked with defining, understanding, and rigorously testing various levers that drive profitable and scalable user acquisition and partnership growth, directly impacting the company's bottom line and market expansion.
• • A significant aspect of the role involves identifying opportunities to automate manual processes and optimize operational efficiency across the organization, freeing up resources and enhancing overall productivity.
• • The opportunity to own complex, high-impact problems from day one is a hallmark of this position. You will apply structured thinking, deep customer research, and advanced analytics to drive tangible results and make a measurable difference.
• • The Data Science & BizOps team is highly versatile, with a culture that encourages broad ownership and initiative. If you possess a strong, data-backed hypothesis, you will be empowered with the necessary resources to drive projects from conception to completion.
• • You will be at the forefront of disrupting a massive market, contributing to Jerry's mission to make car ownership affordable and accessible through innovative technology and a customer-centric approach.
• • This role provides a unique platform to contribute to a company that has achieved profitability and has ambitious plans for future expansion, including scaling customer base and market valuation.
• • The work environment is characterized by passionate, curious, and egoless individuals dedicated to solving real-world problems and building a revolutionary product.
• • You will be part of a company that is redefining car ownership management, automating and simplifying processes for car owners through AI and machine learning.
• • The company's success is evidenced by its #1 rating and highest download numbers in its category, with a 4.7-star rating in the App Store, demonstrating strong market validation and customer satisfaction.
• • You will contribute to a company founded by serial entrepreneurs with a strong financial backing, positioning it for continued success and innovation.
• • The role offers a chance to work on cutting-edge AI and machine learning applications that are transforming the automotive industry.
• • You will be part of a mission-driven organization focused on improving the lives of car owners through accessible and affordable solutions.
• • The opportunity to work remotely provides flexibility and the ability to contribute from anywhere.
• • You will be immersed in a culture that values innovation, customer focus, and continuous improvement.
• • The role demands a proactive approach to identifying and solving challenges, contributing to the company's rapid growth trajectory.
• • You will gain exposure to a wide range of business operations, from strategic planning to tactical execution.
• • The company's commitment to diversity and inclusion ensures a welcoming and equitable work environment.
• • You will have the opportunity to shape the future of car ownership through technology.
• • The role encourages a first-principles approach to problem-solving, fostering critical thinking and innovation.
• • You will be part of a company that is not just growing, but also achieving profitability, indicating a sustainable and robust business model.
• • The chance to work with experienced professionals from top-tier consulting firms provides invaluable learning opportunities.
• • You will contribute to a product that has a tangible impact on millions of car owners across the United States.
• • The company's strong financial position and market traction provide stability and exciting growth prospects.
• • This role is a stepping stone for individuals looking to make a significant impact and accelerate their careers in a fast-paced startup environment.