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Associate Business Systems Analyst

Owlet Baby Care, Inc.

Job Overview

Location

Remote

Job Type

Full-time

Full Job Description

📋 Description

• Join Owlet Baby Care, a pioneering company dedicated to empowering parents with real-time insights and advanced technology for enhanced peace of mind and improved sleep. Our mission is to equip parents with the confidence they need throughout their parenting journey, ensuring every baby receives the best possible care and attention.
• As an Associate Business Systems Analyst, you will play a pivotal role in bridging the gap between our business objectives and our technological solutions. You will be instrumental in understanding, documenting, and improving our internal business processes and systems, ensuring they are efficient, scalable, and aligned with Owlet's strategic goals.
• This role is ideal for a detail-oriented and analytical individual with a passion for problem-solving and a keen interest in how technology can drive business success. You will work closely with various departments, including Operations, Product, Engineering, and Customer Support, to gather requirements, analyze workflows, and propose system enhancements.
• Your primary responsibilities will include collaborating with stakeholders to elicit and document business requirements, translating these requirements into functional specifications, and working with development teams to ensure successful implementation. You will also be involved in testing new system functionalities, providing user training, and supporting the ongoing optimization of our business systems.
• You will contribute to the continuous improvement of our enterprise resource planning (ERP) system, customer relationship management (CRM) platform, and other critical business applications. This involves identifying areas for automation, streamlining existing processes, and ensuring data integrity across all platforms.
• A key aspect of this role is to act as a liaison between business users and technical teams, ensuring clear communication and understanding of project goals and technical constraints. You will be responsible for creating process flow diagrams, use cases, and other documentation to support system design and development.
• You will participate in project planning, status reporting, and risk assessment, contributing to the successful delivery of projects on time and within budget. Your analytical skills will be crucial in identifying potential issues and proposing effective solutions.
• Furthermore, you will be involved in data analysis to identify trends, measure performance, and provide insights that inform business decisions. This may include developing reports and dashboards to visualize key performance indicators (KPIs).
• You will also support the training and onboarding of new users on our business systems, ensuring they have the knowledge and resources to utilize these tools effectively. This includes developing training materials and conducting user acceptance testing (UAT).
• The Associate Business Systems Analyst will be expected to stay abreast of industry best practices and emerging technologies relevant to business systems analysis and process improvement.
• This role offers a unique opportunity to gain broad exposure to Owlet's business operations and technology stack, contributing directly to our mission of supporting parents worldwide.
• You will be a key contributor to projects that enhance operational efficiency, improve data accuracy, and ultimately support the growth and success of Owlet Baby Care.
• Your ability to think critically, communicate effectively, and adapt to a fast-paced environment will be essential for success in this dynamic role.
• We are looking for someone who is proactive, takes initiative, and is eager to learn and grow within a supportive and innovative team.
• You will have the opportunity to work on diverse projects, from implementing new software features to optimizing existing workflows, all aimed at making a tangible impact on our business and our customers.
• This position requires a strong understanding of business processes and how they are supported by technology, with a focus on delivering practical and effective solutions.
• You will be an integral part of a team that values collaboration, innovation, and a commitment to excellence in all that we do.
• Your contributions will directly influence the efficiency and effectiveness of our internal operations, enabling us to better serve parents and their babies.
• We encourage a proactive approach to identifying opportunities for improvement and a willingness to take ownership of tasks and projects.
• This role is a fantastic stepping stone for individuals looking to build a career in business systems analysis and technology management within a mission-driven organization.
• You will be empowered to contribute your ideas and perspectives, helping to shape the future of our business systems and processes.

🎯 Requirements

• Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field, or equivalent practical experience.
• Proven experience in a business systems analyst, systems analyst, or similar role, demonstrating a strong understanding of business processes and system analysis methodologies.
• Excellent analytical and problem-solving skills, with the ability to break down complex issues into actionable steps.
• Strong communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels of the organization and translate technical concepts to non-technical audiences.
• Proficiency in documenting business requirements, process flows, use cases, and functional specifications.
• Familiarity with project management methodologies (e.g., Agile, Waterfall) and software development lifecycle (SDLC).
• Experience with data analysis and reporting tools is a plus.
• Experience with ERP and/or CRM systems is highly desirable.

🏖️ Benefits

• Competitive salary and benefits package.
• Opportunity to work remotely, offering flexibility and work-life balance.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off (PTO) and holidays.
• 401(k) plan with company match.
• Professional development and growth opportunities within a rapidly expanding company.
• Be part of a mission-driven organization that is making a real difference in the lives of parents and babies.

Skills & Technologies

Junior

Remote

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Owlet Baby Care, Inc.

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About Owlet Baby Care, Inc.

Owlet Baby Care is a technology company focused on the baby monitoring market. They design and manufacture smart baby monitoring devices that track vital signs such as heart rate, oxygen saturation, and sleep patterns. Their flagship product, the Smart Sock, uses pulse oximetry to provide parents with real-time data and alerts through a connected mobile application. Owlet aims to provide peace of mind to parents by offering innovative solutions that enhance baby safety and well-being, positioning itself as a leader in the connected nursery and digital health space for infants.

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