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Associate Director - Health Services and Innovation

AIA Group Limited

Job Overview

Location

PH-MPI-Makati City, TWC

Job Type

Full-time

Full Job Description

📋 Description

• As an Associate Director of Health Services and Innovation at MediCard, you will be at the forefront of shaping the future of healthcare delivery and expanding our reach across the Philippines. This pivotal role is designed for a visionary leader who can drive commercial success, foster groundbreaking innovation, and ensure the seamless integration of our diverse health services. You will be instrumental in building new revenue streams, strategically expanding our clinic footprint, and developing cutting-edge health solutions for both corporate and individual clients, all while reinforcing the operational excellence of our existing services like Occupational Health (OH) Clinics, Wellness Programs, and Telemedicine.
• Your leadership will encompass the commercial, product, expansion, and innovation pillars of our Health Services organization. A key aspect of your role will be ensuring a strong alignment between these commercial and innovative efforts and our core clinical operations, as well as the overarching strategic direction set by the CEO. This is a unique opportunity to influence the strategic growth and market positioning of a leading HMO, contributing directly to our mission of providing accessible, high-quality, and cost-effective healthcare.
• **Lead All Business Growth & Commercial Pillars:** You will spearhead the Business Development, Corporate Health Business, and Commercial Innovation teams. This involves cultivating robust enterprise partnerships and developing strategic corporate channels (B2B). A significant part of your responsibility will be to craft and execute comprehensive commercialization strategies tailored for both the business-to-business (B2B) and business-to-consumer (B2C) markets, identifying new avenues for growth and revenue generation.
• **Product Strategy & Service Innovation:** You will lead the Product Manager team in the conceptualization and design of innovative health, wellness, digital, and occupational health products. This includes creating integrated product portfolios that seamlessly combine corporate packages, lifestyle programs, and telehealth bundles. Your focus will be on ensuring strong product-market fit, meticulously aligning our offerings with the evolving needs of the employer market and the demands of individual consumers.
• **Drive Clinic Expansion (Geographical & Service-Based):** You will oversee the Clinic Expansion Lead, guiding the process for establishing new branches, managing renovations, and deploying new services across our network. This requires conducting thorough feasibility studies, developing strategic growth mapping, and prioritizing expansion clusters to maximize impact and efficiency. You will also be responsible for building scalable business formats, such as mini-clinics, dedicated wellness hubs, diagnostic add-ons, and on-site workplace clinics, to meet diverse market needs.
• **Strengthen OH Clinics, Wellness, & Telemedicine:** A core function of this role is to oversee the strategic direction and operational growth of our key service lines: Occupational Health Clinic Services, Health & Wellness Programs, and Telemedicine Operations. You will be tasked with integrating our physical clinics, digital health platforms, and corporate wellness initiatives into a cohesive and unified healthcare ecosystem, enhancing the member experience and operational synergy.
• **Corporate Health Business & Innovation:** You will lead the development of sophisticated enterprise health solutions specifically designed for corporates, brokers, retail clients, and agency networks. This includes spearheading innovation projects, potentially involving AI triage systems, advanced digital lifestyle programs, and remote patient monitoring initiatives. The goal is to drive differentiated offerings that significantly enhance MediCard's value proposition in the employer health market.
• **Strategic Partnerships & Regional Collaboration:** Building and nurturing strategic partnerships will be crucial. You will forge alliances with hospitals, diagnostic centers, fitness and wellness companies, telehealth providers, and Local Government Units (LGUs). Furthermore, you will actively engage with regional AIA health markets to facilitate knowledge sharing and identify opportunities for scalable innovations across different geographies.
• **Financial, Commercial, and Market Performance:** Ultimately, you will own the revenue delivery for all commercial business lines. This involves managing the Profit and Loss (P&L) for products, services, and corporate health portfolios. You will also be responsible for closely monitoring the unit economics of our OH, wellness, and telemedicine programs to ensure profitability and sustainable growth.
• At AIA, we are committed to creating a healthier, more sustainable future for everyone. As the largest listed company on the Hong Kong Stock Exchange, we have been making a difference across Asia for over a century. Our ambition is to engage one billion people to live Healthier, Longer, Better Lives by 2030. By joining AIA, you play a vital role in this movement, with every opportunity to learn, grow, and shape your career in a way that supports your professional and personal well-being. Believe in better with AIA.

🎯 Requirements

• Proven track record in leading commercial strategy, business development, and product innovation within the health services or insurance sector.
• Strong understanding of healthcare ecosystems, including HMO operations, clinic management, digital health solutions, and corporate wellness programs.
• Demonstrated experience in building and managing strategic partnerships, with a focus on B2B and enterprise client acquisition.
• Excellent financial acumen, including P&L management and unit economics analysis.
• Strategic thinking and problem-solving skills, with the ability to translate market insights into actionable growth strategies.

🏖️ Benefits

• Opportunity to lead and shape the innovation and growth of a leading health services organization.
• Competitive salary and performance-based incentives.
• Comprehensive health and wellness benefits for employees.
• Professional development and continuous learning opportunities.
• Be part of a dynamic and mission-driven organization committed to improving lives.

Skills & Technologies

Junior

Remote

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AIA Group Limited

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About AIA Group Limited

AIA Group Limited, known as AIA, is a multinational insurance and finance corporation. Founded in Shanghai in 1919, it is one of the largest publicly listed companies in Asia. AIA offers a wide range of financial services, including life insurance, health insurance, savings plans, and investment products. The company operates across 18 markets in the Asia-Pacific region, serving millions of customers. AIA is committed to helping people live healthier, longer, better lives through its comprehensive insurance solutions and financial planning services. It focuses on innovation, customer-centricity, and sustainable growth within the dynamic Asian market.

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