Job Overview
Location
Remote - Massachussets, US
Job Type
Full-time
Category
Operations
Date Posted
May 22, 2026
Full Job Description
đź“‹ Description
- • As an Associate Director of Process Improvement at SS&C Technologies, you will lead enterprise-wide initiatives to enhance operational efficiency, quality, and customer satisfaction using Lean, Six Sigma, and continuous improvement methodologies across retirement plan services and retail financial servicing domains.
- • You will partner with senior leaders to identify and prioritize process transformation opportunities, facilitate workshops, develop KPIs, design customer satisfaction surveys, and mentor project teams while ensuring alignment with strategic goals.
- • SS&C Technologies is a global leader in financial services and healthcare technology with 27,000+ employees across 35 countries, serving 20,000+ organizations worldwide, and is committed to innovation, integrity, and impact through its intelligent automation platform and enterprise-wide software solutions.
- • In this role, you will develop expertise in enterprise process optimization, gain experience influencing cross-functional leadership, and contribute to the creation of enterprise policies and best practices while advancing your career in a mission-driven, collaborative culture.
🎯 Requirements
- • Master’s degree with 6+ years of relevant experience, or Bachelor’s degree with 8+ years, or high school diploma with 10+ years of relevant experience
- • Proven track record of leading large-scale process improvement initiatives in complex environments
- • Deep knowledge of Lean, Six Sigma, and continuous improvement methodologies
- • Strong analytical and problem-solving skills with data-driven decision-making ability
- • Exceptional communication and facilitation skills; ability to influence stakeholders at all levels
- • Proficiency in process modeling tools (e.g., Microsoft Visio) and data analysis platforms (e.g., Excel, Power BI)
🏖️ Benefits
- • Medical, dental, and vision coverage
- • 401(k) plan with company match
- • Paid time off, holidays, and parental leave
- • Professional development reimbursement opportunity
- • Flexible hybrid work model and business casual dress code
- • Discounts on fitness clubs, travel, and more
Skills & Technologies
About SSC Technologies, Inc.
SSC Technologies, Inc. provides software and cloud-based services to the global financial services industry. Its solutions automate post-trade processing for securities, funds, loans, and private capital, serving asset managers, banks, broker-dealers, and insurers. The company’s platforms handle portfolio accounting, performance measurement, reconciliation, regulatory reporting, and data management, helping clients reduce operational risk and cost. Founded in 1986, SSC Technologies operates worldwide, supporting mission-critical operations with deep domain expertise and scalable technology.
Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.
Newsletter
Weekly remote jobs and featured talent.
No spam. Only curated remote roles and product updates. You can unsubscribe anytime.
Similar Opportunities
Hitachi, Ltd.
2 months ago
Marmon Holdings, Inc.
2 months ago
Human Agency, Inc.
2 months ago