Regeneron Pharmaceuticals, Inc. logo

Associate Director Service Delivery Management

Job Overview

Location

Remote - United States

Job Type

Full-time

Category

Engineering

Date Posted

April 24, 2026

Full Job Description

đź“‹ Description

  • • The Associate Director, Managed Testing Services (MTS) owns the strategic direction, governance, and end-to-end operational management of all testing services across Regeneron, ensuring information systems are delivered in accordance with organizational policies governing quality, risk, performance, and compliance, while adhering to industry-specific regulations including GxP requirements.
  • • The role leads a team of testing consultants distributed across the United States, Canada, and India, and is responsible for establishing and operationalizing a new offshore Global Capability Center (GCC) in India to scale testing capacity, drive cost efficiencies, and build a sustainable global delivery model.
  • • Day-to-day responsibilities include defining and implementing the enterprise MTS roadmap, establishing testing standards and frameworks, driving continuous improvement via automation and AI/ML-based testing, serving as the senior testing authority for GxP compliance, managing MSP relationships, leading performance reporting and SLA compliance, negotiating contracts, providing front-line leadership to service provider staff, and building and mentoring the GCC leadership team.
  • • The role involves enterprise testing operations across functional, regression, integration, performance/load, API, and UAT testing, implementing and governing test automation frameworks, ensuring GxP-regulated systems follow FDA, EMA, and ICH guidelines, engineering and maintaining test assets, handling internal client relationships, acting as primary communicator to business and IT partners, providing executive reporting, and building cross-functional relationships with application development, infrastructure, security, compliance, and business units.
  • • The person in this role can learn and achieve strategic leadership in global testing operations, gain experience in establishing and scaling offshore delivery centers, deepen expertise in GxP-compliant testing in the pharmaceutical industry, and drive innovation through AI/ML-based testing and automation while influencing enterprise-wide quality and testing optimization strategies.

🎯 Requirements

  • • Bachelor’s degree in Computer Science, Information Systems, Computer Engineering, or a related field
  • • Minimum of 12 years of incremental experience in IT testing, QA, and/or Managed Testing Services, including at least 5 years in a leadership or management capacity
  • • Deep expertise in software testing across the full SDLC (Agile, Waterfall, hybrid) with strong automation skills in Selenium, UFT/QTP, Tosca; performance/load tools (JMeter, LoadRunner, Gatling); and API testing (Postman, SoapUI, ReadyAPI)
  • • Working knowledge of AI/ML in testing (intelligent test generation, predictive analytics, self-healing automation)
  • • Experience in GxP environments and CSV within pharmaceutical/life sciences
  • • Validated MSP management in outsourced IT, with formal outsourcing methodologies, governance, contract oversight, and compliance execution
  • • Direct experience establishing or scaling an offshore GCC (preferably India) and leading globally distributed teams using global standards

🏖️ Benefits

  • • Health and wellness programs including medical, dental, vision, life, and disability insurance
  • • Fitness centers
  • • 401(k) company match
  • • Family support benefits
  • • Equity awards
  • • Annual bonuses
  • • Paid time off and paid leaves (e.g., military and parental leave) for eligible employees

Skills & Technologies

AWS
Azure
GCP
Selenium
Junior
Remote
Degree Required

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Regeneron Pharmaceuticals, Inc. logo
Regeneron Pharmaceuticals, Inc.
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About Regeneron Pharmaceuticals, Inc.

Regeneron Pharmaceuticals, Inc. is a biotechnology company that develops, manufactures and markets antibody-based medicines for ophthalmology, oncology, immunology, infectious disease and rare disorders. Founded in 1988 and headquartered in Tarrytown, New York, Regeneron uses its proprietary VelociSuite technologies to discover fully human monoclonal antibodies and other therapeutic proteins. Its FDA-approved products include EYLEA, Dupixent, Libtayo, Praluent and Kevzara, while a broad pipeline addresses asthma, cancer, Ebola, COVID-19 and other diseases. The company operates research, manufacturing and clinical facilities across the United States and collaborates with Sanofi, Bayer and other partners worldwide.

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