Associate Manager, Content Configuration

📋 Description

• • The Associate Manager, Content Configuration Engineer is a senior individual contributor role within Duck Creek Technologies' Customer Success Engineering team, responsible for configuring content solutions in P&C core systems to ensure accuracy, efficiency, and compliance while supporting Agile development processes.
• • Day-to-day responsibilities include configuring content solutions for moderate complexity Agile stories, interpreting regulatory standards (ISO, NCCI, AAIS) into system configurations, debugging and resolving configuration defects with root cause analysis, developing automated test scripts, participating in peer code reviews, maintaining version control, collaborating with cross-functional teams, supporting system upgrades, mentoring junior members, and adhering to Agile ceremonies and company values.
• • Duck Creek Technologies is a global leader in intelligent SaaS solutions for the property and casualty insurance industry, empowering insurers to modernize operations through cloud-based platforms. With over 1,800 employees worldwide and a Flexible-First work model, the company fosters inclusion, collaboration, and innovation while enabling employees to work remotely, in-office, or hybrid.
• • In this role, you will deepen your expertise in insurance domain configuration, master Duck Creek’s proprietary toolset (Express®, Server®, Author®, TransACT®, Forms™), strengthen Agile and DevOps practices, enhance technical leadership through mentoring and knowledge sharing, and contribute to transforming insurance technology at scale—advancing your career as a trusted expert in content configuration within a purpose-driven, values-led organization.