Associate Manager, Retailer Account Management

Covey Technologies, Inc.

Job Overview

Location

New York, NY

Job Type

Full-time

Full Job Description

📋 Description

• As an Associate Manager, Account Management at Covey Technologies, Inc., you will serve as a key partner to our retailers, helping guide them through planning, launch, optimization, and measurement. This role builds on deep campaign management expertise while adding more strategic ownership—supporting larger or more complex accounts, proposing proactive recommendations, and helping refine best practices across the team.
• You will collaborate closely with Ad Ops, Product, and Engineering to ensure seamless execution and help surface insights that support retailer and Symbiosys growth. You may also informally mentor junior team members and contribute to evolving our account management processes.
• This role reports directly to the Senior Manager of Retailer Success.

🎯 Requirements

• 4–6+ years of experience in account management, client success, or campaign management in digital media, retail media, or adtech.
• Hands-on experience managing campaigns across DSPs, retailer platforms, or social platforms, with comfort navigating more complex setups.
• Proficiency in building proposals, managing insertion orders, and working across planning tools and spreadsheets with accuracy.

🏖️ Benefits

• Comprehensive benefits package including a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act).
• Medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program.
• DoorDash cares about you and your overall well-being.

Skills & Technologies

Junior

Remote

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Covey Technologies, Inc.

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About Covey Technologies, Inc.

Covey is a platform designed to streamline and enhance the delivery and field service operations for businesses. It offers a comprehensive suite of tools that integrate dispatching, routing, proof of delivery, and customer communication into a single, user-friendly interface. The platform aims to improve efficiency, reduce operational costs, and boost customer satisfaction by providing real-time visibility and control over mobile workforces. Covey caters to a variety of industries, including logistics, food delivery, and home services, enabling companies to manage their field operations more effectively and scale their services with confidence. Its features support automated assignments, route optimization, and performance analytics.

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