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Assumptions Processor

Valon VM Inc.

Job Overview

Location

Remote

Job Type

Full-time

Full Job Description

📋 Description

• The Assumptions Processor role at Valon VM Inc. is critical to ensuring seamless mortgage assumption processing, directly supporting homeowners through complex servicing transitions while maintaining compliance with agency guidelines and delivering a high-quality borrower experience.
• This position plays a key part in Valon’s mission to modernize mortgage servicing by managing end-to-end assumption workflows with precision, enabling the company to scale its technology-first approach across regulated finance.
• Day to day, the Assumptions Processor will process mortgage assumption requests from initiation to completion, collecting and reviewing all required documentation for compliance with Freddie Mac, Fannie Mae, and Ginnie Mae guidelines.
• They will work directly with borrowers, real estate agents, and other stakeholders to explain requirements, resolve issues, and keep assumption files moving forward within established SLAs.
• The role involves independently managing multiple assumption files concurrently, ensuring timely progress and adherence to quality expectations while coordinating with internal servicing teams and external partners.
• The processor will review and validate borrower eligibility against agency-specific criteria, accurately input and maintain loan data in Valon’s servicing system, and track milestones with audit-ready documentation.
• They will identify opportunities to improve workflows by leveraging Valon’s AI-native technology to enhance processing speed, accuracy, and overall efficiency.
• Maintaining up-to-date knowledge of assumption-related regulatory requirements and agency guidelines is essential to ensure compliance and reduce risk.
• The Assumptions Processor will also support special loan processes such as SCRA-protected loans, recasts, and successor in interest cases as part of the broader Special Loans Team.
• About the team: The Special Loans Team at Valon is a collaborative, innovative group focused on solving complex servicing challenges with a homeowner-first mindset, operating behind the scenes to deliver exceptional experiences.
• Valon’s culture emphasizes innovation, transparency, and continuous improvement, built on a technology-first foundation that replaces legacy systems with modern, AI-driven platforms managing over $130 billion in loans.
• The person in this role can develop deep expertise in agency-specific mortgage assumption guidelines, gaining specialized knowledge that is highly valued across the mortgage servicing and lending industries.
• They will have the opportunity to grow within a fast-scaling, mission-driven company backed by Andreessen Horowitz, where contributions directly impact homeowner outcomes and the future of regulated finance.

🎯 Requirements

• 2+ years of mortgage servicing or processing experience, with specific exposure to mortgage assumptions preferred.
• Familiarity with Freddie Mac, Fannie Mae, and Ginnie Mae servicing guidelines related to assumptions, eligibility, and documentation.
• Strong organizational skills and proven ability to manage multiple files and deadlines simultaneously in a fast-paced environment.
• Exceptional attention to detail and accuracy in data entry, document review, and compliance validation.
• Proactive communication skills with a focus on customer satisfaction and stakeholder coordination.
• Comfortable working in a technology-driven environment and adapting to new systems and workflows.

🏖️ Benefits

• Competitive salary with a 401(k) plan featuring a 4% annual company match.
• No weekends or late nights required—predictable, sustainable work hours.
• Generous paid time off: 17 days of PTO, 5 paid sick/personal days, and 11 paid company holidays.
• Comprehensive, low-cost medical, dental, and vision benefits, plus Employee Assistance Program (EAP) support.
• Growth opportunities including New Hire Orientation, quarterly promotion opportunities, and annual performance reviews.
• 12 weeks of fully paid parental leave for both birthing and non-birthing parents.

Skills & Technologies

Remote

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Valon VM Inc.

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About Valon VM Inc.

Valon VM is a cloud infrastructure provider specializing in bare metal servers and dedicated hosting solutions. They offer high-performance computing resources tailored for demanding workloads such as game servers, AI/ML applications, and large-scale data processing. Valon VM focuses on providing robust, scalable, and secure infrastructure with a commitment to excellent customer support and competitive pricing. Their services are designed for businesses and individuals who require direct control over their hardware and network, ensuring optimal performance and reliability for their critical applications and services.

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