Job Overview
Location
Casablanca
Job Type
Full-time
Category
Sales
Date Posted
May 13, 2026
Full Job Description
đź“‹ Description
- • As an Automations & Chatbot Specialist at Deliverect NV, you will play a pivotal role in enhancing customer engagement and operational efficiency by designing, building, and optimizing intelligent chatbot solutions and automation workflows that integrate seamlessly with our API-first platform.
- • Your day-to-day responsibilities will include developing and maintaining chatbot flows using natural language processing tools, creating automated responses for common customer inquiries, testing and refining conversational experiences, collaborating with product and engineering teams to ensure seamless API integrations, monitoring performance metrics, and iterating based on user feedback and analytics.
- • Deliverect NV is a fast-growing technology company headquartered in Belgium with a global presence, dedicated to transforming how food and retail businesses manage orders and operations through unified, scalable technology. Our team in Casablanca contributes to innovative solutions that empower merchants worldwide to sell and deliver more efficiently.
- • In this role, you will gain hands-on experience with cutting-edge AI-driven automation technologies, deepen your expertise in conversational design and API integrations, and contribute to scalable solutions that directly impact customer satisfaction and business outcomes for international clients.
🎯 Requirements
- • Proven experience in building and deploying chatbots or conversational AI solutions
- • Strong understanding of natural language processing (NLP) concepts and tools
- • Experience with API integration and RESTful services
- • Proficiency in scripting or automation platforms (e.g., Zapier, Make, or custom workflows)
- • Fluency in English and French; Arabic is a plus
- • Ability to analyze user interactions and optimize conversation flows based on data
🏖️ Benefits
- • Opportunity to work with a global, innovative technology company transforming the food and retail sectors
- • Hybrid work model based in Casablanca with flexibility and modern office environment
- • Professional development support and access to learning resources in AI and automation
- • Collaborative, multicultural team environment with flat hierarchies and open communication
- • Competitive salary and benefits package aligned with market standards in Morocco
Skills & Technologies
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About Deliverect NV
Deliverect NV is a Belgian software company that integrates restaurant point-of-sale systems with third-party delivery platforms such as Uber Eats, Deliveroo and DoorDash. Its cloud platform consolidates online orders into the POS, automates menu updates, tracks sales analytics and streamlines kitchen workflows for multi-location restaurants, ghost kitchens and food chains. Founded in 2018, the company serves thousands of restaurants across Europe, North America and beyond, reducing order errors and operational overhead while enabling omnichannel sales.
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