AVP, Credit Sales Manager - Kansas City/St. Louis

📋 Description

• • As an Associate Vice President (AVP) of Credit Sales Management, you will be a pivotal leader in driving the success of Synchrony Financial's credit products within a designated territory covering Kansas City, St. Louis, and surrounding areas.
• • Your primary responsibility will be to engage and influence regional and club-level client leadership, demonstrating the tangible benefits of our credit solutions. This influence is crucial for fostering product engagement and ensuring effective in-club execution to meet and exceed ambitious credit goals.
• • You will be instrumental in nurturing and maintaining strong, long-term relationships with key clients through consistent, effective, and timely communication. This includes active participation in market and store meetings, where you will collaborate on developing and implementing in-store product execution strategies and action plans.
• • A core aspect of your role involves ensuring that regional strategies are successfully translated and rolled out to individual clubs, driving consistent performance across your territory.
• • This field-based position requires a significant commitment to travel, up to 75% of the time, within your assigned territory. You will operate from a home office based in either Kansas City or St. Louis, necessitating a strong ability to manage your time and resources effectively while on the road.
• • A key performance indicator for this role is driving application volume to meet or exceed established goals, measured by the percentage increase against the operational plan.
• • You will also be tasked with enhancing customer satisfaction by achieving or surpassing target goals set for client satisfaction surveys, ensuring a positive experience for both clients and their customers.
• • A significant part of your role involves the enhancement and implementation of in-store marketing programs. This includes conducting ongoing training sessions for client staff to ensure they are well-equipped to promote and manage credit offerings effectively.
• • You will be responsible for developing and executing credit awareness programs in close collaboration with store and market management, tailoring initiatives to local needs and opportunities.
• • Regular audits of signage and point-of-sale materials will be required to ensure compliance with brand standards and promotional guidelines. Any issues identified will need to be communicated promptly and effectively.
• • You will provide crucial support to the Client Program Manager and other client team initiatives, contributing to broader strategic objectives.
• • A key deliverable will be the compilation and presentation of results from ongoing credit programs. This includes meticulous management of travel and marketing budgets, ensuring efficient allocation of resources.
• • You will be expected to attend and support store opening and relocation events, acting as a brand ambassador and ensuring a strong credit presence from day one.
• • Developing and maintaining robust relationships with external clients at the store, market, and regional levels is paramount to your success.
• • Your efforts will focus on maximizing and leveraging credit support and commitment at the store level, fostering a culture of credit adoption and promotion.
• • You will be responsible for developing a comprehensive annual marketing plan for stores within your territory, specifically designed to support overarching business goals and drive credit penetration.
• • This role offers the opportunity to perform other duties and/or special projects as assigned, providing a dynamic and varied work experience within the sales and financial services sector.
• • The position is classified at Grade/Level 10, reflecting the seniority and scope of responsibilities. Compensation for this role is structured with an annual base salary range of $75,000.00 - $130,000.00 USD, with eligibility for an annual bonus based on individual and company performance. Actual compensation will be determined by factors such as work experience, skill level, and knowledge.