Backend Platform Engineer (BLR)

📋 Description

• • As a Backend Platform Engineer at Rox Data Corp, you will be at the forefront of innovation, architecting and building the intelligent, agentic workflows that are revolutionizing how the world's leading revenue teams operate. This role places you at the nexus of cutting-edge AI development and practical application, where you will contribute to the entire product lifecycle of AI-driven features. Your work will directly impact the efficiency and effectiveness of sales professionals, empowering them with autonomous revenue agents that handle the heavy lifting, allowing them to concentrate on their core selling activities.
• • You will be instrumental in translating complex AI research into production-ready systems. This involves not only integrating advanced Large Language Models (LLMs) but also designing and implementing the multi-step workflows that enable these models to perform complex tasks autonomously. Your responsibilities will span from the initial stages of model training and evaluation to the seamless integration of these intelligent agents into user-facing applications, ensuring a cohesive and powerful user experience.
• • Collaboration is key to success in this role. You will work hand-in-hand with a talented team of engineers, product managers, and designers, fostering a rapid iteration cycle. This close-knit collaboration ensures that we can quickly ship impactful features that address real customer needs and continuously enhance the intelligence, reliability, and performance of our agent swarm.
• • A significant aspect of your role will involve designing sophisticated, multi-step workflows that leverage the power of LLMs. You will be responsible for driving the experimentation and evaluation loop for these AI-powered features, meticulously testing and refining their performance. This is a dynamic, product-focused environment where your ability to adapt and deliver is paramount.
• • We operate with a philosophy of High Ownership. This means you will be empowered to take end-to-end ownership of scalable system design and implementation. You will be expected to independently define and understand requirements, translate them into robust technical solutions, and write clean, maintainable code that forms the backbone of our platform.
• • Our Customers First approach requires you to engage deeply with our customer base. You will actively participate in customer calls, gather feedback, and translate their needs into actionable solutions. Working closely with product and AI engineers, you will ensure that the features you build directly address customer pain points and deliver tangible value.
• • A strong Systems Understanding is crucial. You will need to demonstrate familiarity with a range of data storage systems, including Amazon Aurora, DynamoDB, Snowflake, and S3. Equally important is your understanding of queuing and streaming systems such as SQS, Kafka, and Spark, which are vital for managing the flow of data and operations within our distributed architecture.
• • We are obsessed with Operations. Your commitment will extend to ensuring minimal to no downtime or impact on our customers. This requires a proactive approach to monitoring, troubleshooting, and maintaining the health and stability of our platform, ensuring a seamless experience for all users.
• • A Bias for Action is essential. You will thrive in a fast-paced environment with weekly deliverables, demonstrating founder-energy and the ability to work with minimal direction. Your drive to execute and deliver results will be a key differentiator.
• • Finally, we encourage you to Be Curious. We value individuals who are eager to learn, willing to work hard, and possess a growth mindset. Continuous learning and self-improvement are integral to our culture and are expected of all team members.
• • The role requires some overlap with US PST working hours to facilitate effective collaboration with our distributed teams and customers.